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Fulfillment Associate (34907)

Myticas Consulting, Saint Cloud, MN, United States


Myticas's direct client, based in St Cloud, MN is currently seeking a Associate Fulfillment Specialist for a On-site contract position.

Pay Rate:

$20-21/hr on W2.

NOTE:

W2 Only!

Job Description Under direct supervision, assist internal/external customers and/or vendors with order fulfillment and problem resolution. Understand, demonstrate, and explain WKLS service offerings, procedures, processes, methodologies and delivery options as well as jurisdictional requirements to customers, team members and/or vendors.

Job Responsibilities

Develop strong relationships with internal/external customers, vendors and jurisdictional agencies

Perform searches, document retrieval, document preparation and execution, filings and/or recordings at all jurisdictional levels

Assist internal/external customers and/or vendors with order fulfillment and problem resolution

Understand, demonstrate, and explain WKLS service offerings, procedures, processes, methodologies and delivery options as well as jurisdictional requirements to customers, team members and/or vendors

Make well informed and timely decisions to meet client expectations and requirements

Make recommendations on how to improve customer satisfaction, customer retention, efficiency, revenue growth, cost savings and financial results

Challenge existing procedures and processes regarding the delivery of services, service offerings, and make recommendations to enhance and improve upon them with the objective of increasing team efficiencies and making overall improvements to customer and employee satisfaction

Assist customers, team members and/or vendors with training on all products, jurisdictional requirements and company databases using a consultative approach

Required Skills/Qualifications/Experience

Associate degree from an accredited college/university and/or a minimum of one year of customer service experience in a fast paced, multi-functional customer focused environment

Experience with UCC, mortgage, secured transactions, lending, commercial title/abstracting, and/or commercial banking preferred

Proficient with Microsoft Office Suite applications including Word, Excel and Outlook along with excellent data entry skills

Effective written and verbal communication skills along with the ability to manage and prioritize demands from multiple sources, external and internal

Ability to multitask and demonstrate ability to problem solve

Excellent analytical, organizational, time management and problem-solving skills with the ability to work in a fast-paced, high-energy environment

Employee may need to lift a maximum of 50 pounds.

Ability to work overtime as needed.

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