Customer Service Representative
AESSEAL Inc., Omaha, NE, United States
Job Summary
Provide internal and external customers with a single point of contact regarding order administration, pricing and other non‑technical service issues. Proactively manage customer needs, identify issues and provide resolutions.
Duties & Responsibilities
Customer support via phone and email
Processing customer orders in a timely and accurate manner
Follow‑up and coordination of problematic orders
Coordinate with the Workshop to ensure customer‑requested delivery dates are met
Assist other departments from time to time as required (warehouse, assembly, etc.)
Other duties, responsibilities, and activities may change or be assigned at any time, with or without notice, as determined by business needs
Health, Safety, Environment, Quality and Ethical Standards Ensure compliance with the Health, Safety, Environment, Quality, and ethical standards of the group are sustainable and world‑leading.
Organization This position has no supervisory responsibilities.
AESSEAL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Duties & Responsibilities
Customer support via phone and email
Processing customer orders in a timely and accurate manner
Follow‑up and coordination of problematic orders
Coordinate with the Workshop to ensure customer‑requested delivery dates are met
Assist other departments from time to time as required (warehouse, assembly, etc.)
Other duties, responsibilities, and activities may change or be assigned at any time, with or without notice, as determined by business needs
Health, Safety, Environment, Quality and Ethical Standards Ensure compliance with the Health, Safety, Environment, Quality, and ethical standards of the group are sustainable and world‑leading.
Organization This position has no supervisory responsibilities.
AESSEAL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr