Mediabistro logo
job logo

Veterinary Customer Service Representative

Concierge Elite, Oradell, NJ, United States


Location:

Oradell, New Jersey

Pay:

Starting at $16.00 – $18.00 per hour (based on experience)

Join a Team That Truly Cares Animal Care of Oradell is a privately owned, high-quality small animal veterinary hospital known for compassionate care and a supportive team environment. We’re looking for a

people-focused, organized, and proactive Client Service Representative (CSR)

to be the welcoming face and voice of our practice.

If you thrive in a fast-paced environment, love working with people (and their pets), and want to be part of a team that values both client experience and work-life balance — this is the role for you.

Why You’ll Love Working With Us

No weekends – Monday through Friday only

Supportive, team-oriented culture

Privately owned practice with a strong community reputation

Opportunities for growth and continued learning

A workplace that values both patients and people

What You’ll Do As a CSR, you are the first and last impression of our clinic. Your role is critical in creating a smooth, positive experience for every client.

Your responsibilities will include:

Greeting clients and checking patients in and out

Answering phones and managing appointment scheduling

Handling billing, invoices, and payment processing

Managing multiple phone lines while maintaining a calm, professional demeanor

Communicating clearly with clients about services, appointments, and follow-ups

Coordinating with technicians and doctors to keep the schedule flowing

Maintaining accurate client and patient records

Supporting front desk organization and daily operations

What We’re Looking For

Minimum 2 years of customer service experience (veterinary experience is a plus, not required)

Strong communication skills — both in person and over the phone

Ability to multitask and stay organized in a busy environment

Comfort with computers and learning new software systems

Positive attitude and team-first mindset

Someone who genuinely enjoys helping people and their pets

Schedule

Monday – Friday

Between 8:00 AM – 6:00 PM

No weekends

Compensation & Benefits

Starting pay: $16.00 – $18.00/hour (based on experience)

401(k) with employer match

Medical, dental, and vision insurance

Paid time off and paid holidays

Continuing education support

Employee pet care discounts

Life insurance

Uniform allowance

#J-18808-Ljbffr