Veterinary Customer Service Representative (CSR)
Concierge Elite, Oradell, NJ, United States
Location:
Oradell, New Jersey Pay:
Starting at $16.00 – $18.00 per hour (based on experience)
Join a Team That Truly Cares Animal Care of Oradell is a privately owned, high-quality small animal veterinary hospital known for compassionate care and a supportive team environment. We’re looking for a
people-focused, organized, and proactive Client Service Representative (CSR)
to be the welcoming face and voice of our practice.
If you thrive in a fast-paced environment, love working with people (and their pets), and want to be part of a team that values both client experience and work-life balance — this is the role for you.
Why You’ll Love Working With Us
No weekends – Monday through Friday only
Supportive, team-oriented culture
Privately owned practice with a strong community reputation
Opportunities for growth and continued learning
A workplace that values both patients and people
What You’ll Do As a CSR, you are the first and last impression of our clinic. Your role is critical in creating a smooth, positive experience for every client.
Your responsibilities will include:
Greeting clients and checking patients in and out
Answering phones and managing appointment scheduling
Handling billing, invoices, and payment processing
Managing multiple phone lines while maintaining a calm, professional demeanor
Communicating clearly with clients about services, appointments, and follow-ups
Coordinating with technicians and doctors to keep the schedule flowing
Maintaining accurate client and patient records
Supporting front desk organization and daily operations
What We’re Looking For
Minimum 2 years of customer service experience (veterinary experience is a plus, not required)
Strong communication skills — both in person and over the phone
Ability to multitask and stay organized in a busy environment
Comfort with computers and learning new software systems
Positive attitude and team-first mindset
Someone who genuinely enjoys helping people and their pets
Schedule
Monday – Friday
Between 8:00 AM – 6:00 PM
No weekends
Compensation & Benefits
Starting pay: $16.00 – $18.00/hour (based on experience)
401(k) with employer match
Medical, dental, and vision insurance
Paid time off and paid holidays
Continuing education support
Employee pet care discounts
Life insurance
Uniform allowance
About Animal Care of Oradell Since 2013, Animal Care of Oradell has provided high-quality, compassionate care to pets and their families. We pride ourselves on creating a positive, collaborative environment where team members feel supported and valued.
#J-18808-Ljbffr
Oradell, New Jersey Pay:
Starting at $16.00 – $18.00 per hour (based on experience)
Join a Team That Truly Cares Animal Care of Oradell is a privately owned, high-quality small animal veterinary hospital known for compassionate care and a supportive team environment. We’re looking for a
people-focused, organized, and proactive Client Service Representative (CSR)
to be the welcoming face and voice of our practice.
If you thrive in a fast-paced environment, love working with people (and their pets), and want to be part of a team that values both client experience and work-life balance — this is the role for you.
Why You’ll Love Working With Us
No weekends – Monday through Friday only
Supportive, team-oriented culture
Privately owned practice with a strong community reputation
Opportunities for growth and continued learning
A workplace that values both patients and people
What You’ll Do As a CSR, you are the first and last impression of our clinic. Your role is critical in creating a smooth, positive experience for every client.
Your responsibilities will include:
Greeting clients and checking patients in and out
Answering phones and managing appointment scheduling
Handling billing, invoices, and payment processing
Managing multiple phone lines while maintaining a calm, professional demeanor
Communicating clearly with clients about services, appointments, and follow-ups
Coordinating with technicians and doctors to keep the schedule flowing
Maintaining accurate client and patient records
Supporting front desk organization and daily operations
What We’re Looking For
Minimum 2 years of customer service experience (veterinary experience is a plus, not required)
Strong communication skills — both in person and over the phone
Ability to multitask and stay organized in a busy environment
Comfort with computers and learning new software systems
Positive attitude and team-first mindset
Someone who genuinely enjoys helping people and their pets
Schedule
Monday – Friday
Between 8:00 AM – 6:00 PM
No weekends
Compensation & Benefits
Starting pay: $16.00 – $18.00/hour (based on experience)
401(k) with employer match
Medical, dental, and vision insurance
Paid time off and paid holidays
Continuing education support
Employee pet care discounts
Life insurance
Uniform allowance
About Animal Care of Oradell Since 2013, Animal Care of Oradell has provided high-quality, compassionate care to pets and their families. We pride ourselves on creating a positive, collaborative environment where team members feel supported and valued.
#J-18808-Ljbffr