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Capgemini is hiring: Senior Application Consultant - Adobe Audience & Campaign i

Capgemini, Santa Clara, CA, United States


Adobe Audience & Campaign Engineering Ops Technical Lead Location: This is a hybrid role based in Chicago, Atlanta, Dallas, Houston, New York & San Francisco. Responsibilities Operationalize Adobe RTCDP, AJO, and Campaign Classic v8 for audience targeting and activation. Maintain reusable segments, identity logic, and delivery QA to support targeting accuracy and journey orchestration. Supports journey orchestration and cross-platform synchronization using AJO and Campaign Classic v8. Ensure cross-platform synchronization and channel delivery accuracy across activation endpoints. Define and manage traits, calculated attributes, and governed audience definitions. Work across sandboxes to support scalable and compliant audience activation workflows. Ensures compliance through consent governance, expiration policies, and PII-safe design. Diagnose and resolve delivery issues across Adobe Experience Cloud platforms. Advise business teams on orchestration constraints and best practices. Maintain QA toolkits and diagnostics to support campaign reliability and scale. Qualifications Bachelor’s degree in Computer Science, Information Systems, or related field. 5+ years of experience in digital marketing technology operations. Hands‑on experience with Adobe Real‑Time CDP (RTCDP), Adobe Journey Optimizer (AJO), and Adobe Campaign Classic v8. Strong understanding of audience segmentation, identity resolution, and governed audience definitions. Experience managing traits, calculated attributes, and activation workflows across sandboxes. Knowledge of consent governance, expiration policies, and PII‑safe design. Proficiency in diagnosing and resolving delivery issues across Adobe Experience Cloud platforms in Production. Ability to navigate Production challenges and offer operational solutions. Excellent communication and collaboration skills to advise business teams on orchestration best practices. Preferred Qualifications Adobe certifications in RTCDP, AJO, or Campaign Classic v8. Experience with QA toolkits and diagnostics for campaign reliability. Familiarity with cross‑channel delivery and activation endpoints. Experience working in enterprise‑scale marketing operations environments. Knowledge of data privacy regulations and compliance frameworks. Compensation Base compensation range: $82,082 – $193,440. The actual compensation offered may vary based on location, qualifications, and other factors. Benefits Paid time off based on employee grade (A‑F), including vacation of 12‑25 days, company holidays, personal days, and sick leave. Medical, dental, and vision coverage (or provincial healthcare coordination in Canada). Retirement savings plan (401(k) in the U.S., RRSP in Canada). Life and disability insurance. Employee assistance programs. Other benefits as provided by local policy and eligibility. Equal Opportunity Employer Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program, supporting meaningful engagement with Indigenous communities across Canada. We are committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Capgemini may capture your image during the interview process for verification purposes. #J-18808-Ljbffr