Community & Partnerships Lead
Fel Beauty Inc., San Jose, CA, United States
Who we are:
Fel beauty
is building a world inspired by the memories and people you love with products that recreate “beauty-full” moments – through luscious textures, nostalgic scents, and one-of-a-kind packaging that adds a touch of joy to every use. We believe the emotional experience of using beauty and personal care products is equally as important as the performance. All our products meet the highest global standards of clean, are always vegan and cruelty-free, and include a proprietary
fel-good complex™ -
proven to support emotional wellbeing. What you’ll be doing: We’re seeking a
Community + Partnerships Lead (contract)
who will develop and lead our community ecosystem across digital platforms, loyalty programs, partnerships, and in-person events. You will actively develop and nurture communities across customers, friends of fel, and partners. This role blends community building, fan engagement, creator relationship management, experiential production, and cross-functional collaboration. This role is perfect for someone who is passionate about all things beauty, relationship-driven (in person and behind the screen), thoughtfully organized, and excited to build meaningful connections from inception to scale. Key Responsibilities: ·
Own all community-building initiatives (both existing and direct outreach with new members and platforms) across social and offline channels. ·
Develop community journey roadmaps – from onboarding to engagement to advocacy. ·
Design and execute TYB challenges with rewards on a weekly basis and provide insights and learnings to leadership and x-functional teams. ·
Organize online webinars, virtual meetups, or live community events. ·
Create referral and surprise and delight programs to deepen loyalty within community. ·
Collaborate with PR and Social teams on campaign amplification. ·
Monitor, track, and analyze community KPI’s (engagement rates, sentiment, conversion) to provide actional insights for growth. ·
Act as primary, public-facing voice of the brand, responding to questions and comments with a sense of urgency in a timely manner. ·
Coordinate community-driven seeding, gifting, and mailer preparation. ·
Create content for community channels and program updates. ·
Evaluate partnership opportunities and provide recommendations to leadership for approval. ·
Negotiate scope, terms, and finalize contracts. ·
Follow up on partnership launches from inception to execution – ensuring timelines and deliverables are met. Requirements: ·
Bachelor’s degree in marketing, communications, or related field. ·
Beauty industry experience desired, beauty industry passion a must. ·
Proven prior experience as a community, social media, or partnerships manager. ·
Strong understanding of the beauty creator landscape, with an eye for brand-right collaborators. ·
Strong organizational skills, and ability to multi-task and meet deadlines in a fast-paced environment. ·
Motivated self-starter who thrives in working autonomously as well as collaborating with a passionate team. ·
Strong verbal and written communication skills that represent the company’s voice. ·
Strong interpersonal skills – empathy, emotional intelligence, and ability to stay calm under pressure. ·
High attention to detail and follow-through. ·
Proficiency in analyzing data to track performance metrics. ·
Must be based in San Francisco Bay Area – working remotely primarily, with occasional in-person meetings. We offer: ·
A joyful, collaborative, fun-filled environment that prioritizes people first. ·
Exposure and learning opportunities within fast-growing beauty brand. ·
Opportunity to have an impact you’ll be proud of. ·
Competitive hourly rate. ·
Access to beauty-full products and moments! Contact us: ·
Email resume and contact information to
info@felbeauty.com
is building a world inspired by the memories and people you love with products that recreate “beauty-full” moments – through luscious textures, nostalgic scents, and one-of-a-kind packaging that adds a touch of joy to every use. We believe the emotional experience of using beauty and personal care products is equally as important as the performance. All our products meet the highest global standards of clean, are always vegan and cruelty-free, and include a proprietary
fel-good complex™ -
proven to support emotional wellbeing. What you’ll be doing: We’re seeking a
Community + Partnerships Lead (contract)
who will develop and lead our community ecosystem across digital platforms, loyalty programs, partnerships, and in-person events. You will actively develop and nurture communities across customers, friends of fel, and partners. This role blends community building, fan engagement, creator relationship management, experiential production, and cross-functional collaboration. This role is perfect for someone who is passionate about all things beauty, relationship-driven (in person and behind the screen), thoughtfully organized, and excited to build meaningful connections from inception to scale. Key Responsibilities: ·
Own all community-building initiatives (both existing and direct outreach with new members and platforms) across social and offline channels. ·
Develop community journey roadmaps – from onboarding to engagement to advocacy. ·
Design and execute TYB challenges with rewards on a weekly basis and provide insights and learnings to leadership and x-functional teams. ·
Organize online webinars, virtual meetups, or live community events. ·
Create referral and surprise and delight programs to deepen loyalty within community. ·
Collaborate with PR and Social teams on campaign amplification. ·
Monitor, track, and analyze community KPI’s (engagement rates, sentiment, conversion) to provide actional insights for growth. ·
Act as primary, public-facing voice of the brand, responding to questions and comments with a sense of urgency in a timely manner. ·
Coordinate community-driven seeding, gifting, and mailer preparation. ·
Create content for community channels and program updates. ·
Evaluate partnership opportunities and provide recommendations to leadership for approval. ·
Negotiate scope, terms, and finalize contracts. ·
Follow up on partnership launches from inception to execution – ensuring timelines and deliverables are met. Requirements: ·
Bachelor’s degree in marketing, communications, or related field. ·
Beauty industry experience desired, beauty industry passion a must. ·
Proven prior experience as a community, social media, or partnerships manager. ·
Strong understanding of the beauty creator landscape, with an eye for brand-right collaborators. ·
Strong organizational skills, and ability to multi-task and meet deadlines in a fast-paced environment. ·
Motivated self-starter who thrives in working autonomously as well as collaborating with a passionate team. ·
Strong verbal and written communication skills that represent the company’s voice. ·
Strong interpersonal skills – empathy, emotional intelligence, and ability to stay calm under pressure. ·
High attention to detail and follow-through. ·
Proficiency in analyzing data to track performance metrics. ·
Must be based in San Francisco Bay Area – working remotely primarily, with occasional in-person meetings. We offer: ·
A joyful, collaborative, fun-filled environment that prioritizes people first. ·
Exposure and learning opportunities within fast-growing beauty brand. ·
Opportunity to have an impact you’ll be proud of. ·
Competitive hourly rate. ·
Access to beauty-full products and moments! Contact us: ·
Email resume and contact information to
info@felbeauty.com