Remote Customer Relations Customer Service Representative Job at Zeal Co in Fran

Zeal Inc. is where events spark change - and you make it happen! From hosting impactful community events to promoting world-changing charities, we help organizations amplify their mission and connect with donors who care. Right now, we need a Customer Relations Representative to join our dynamic team in Nashville. In particular, we seek someone energetic, people-driven, and ready to be the face of causes that matter. If you love fast-paced work, thrive on performance-based success, and believe in making every conversation count, this role is for you! Key Functions of a Customer Relations Representative Interact with potential donors and the public at community events. Represent nonprofit clients with confidence and compassion. Promote fundraising products and charitable initiatives to increase participation. Assist in setting up, running, and closing down events. Help plan and execute engagement strategies for local campaigns. Track outreach metrics and report performance updates. Maintain a strong knowledge of each partner charity’s mission. Support cross-functional event and promotions teams alongside other Customer Relations Representatives as needed. Essential Traits to be an effective Customer Relations Representative Outgoing and personable with strong communication skills. Motivated by results and measurable performance goals. Reliable transportation and flexible availability. It’s time to join a team that continuously works to improve outcomes for today’s youth while also making sure that Customer Relations Representatives gain from: Learn how to manage and operate events like a true business professional, from planning to execution. Nonprofit Expertise: Gain insider knowledge of the charitable sector and develop the skills to thrive in purpose-driven work. Build your leadership toolkit as you learn to train, mentor, and inspire others toward community impact.