Central Marketing and Leasing Administrator

Advance Your Property Management Career with Velair! Central Marketing and Leasing Administrator Velair Property Management is seeking a highly organized, detail-oriented, and motivated Central Marketing and Leasing Administrator to support our centralized leasing operations and corporate office functions. This role plays a key part in driving leasing performance, supporting marketing initiatives, and ensuring a seamless experience for prospects, residents, and internal teams. The Central Marketing and Leasing Administrator will partner closely with the Central Leasing Agent and leadership team to support application processing, maintain strong lead engagement, and contribute to occupancy goals across the portfolio. This position is based at the corporate office and serves as a central point of coordination for both leasing and administrative operations. Employee Benefits Paid Time Off: 15 days of PTO, 9 paid holidays, and 2 floating holidays Retirement & Insurance: 401(k) with company matching, medical, dental, vision, life, and disability insurance Additional Benefits: Supplemental compensation opportunities, referral bonuses, professional development programs, and career advancement support Annual Clothing Allowance: $200 per year to be used at the Velair Clothing Store during the designated shopping period Cell Phone Reimbursement: Velair provides associates $60 per month for the business use of their smartphone Essential Duties and Key Responsibilities Leasing & Customer Engagement Respond promptly and professionally to leasing inquiries via phone, email, and text Conduct consistent follow-ups with prospects to maintain engagement and drive conversions Schedule and coordinate virtual and in-person property tours Cross-sell available units across nearby communities to maximize occupancy Support the Central Leasing Agent with daily leasing activities as directed Marketing Support Identify opportunities to generate additional leads through online marketing channels Maintain accuracy and consistency across property websites and online listings Ensure market rents and property data are regularly updated in Yardi Provide feedback on website performance and assist with implementation of virtual assets (floor plans, 3D tours, etc.) Application Processing & Move-In Coordination Assist with application processing workflows in accordance with Section 42 (LIHTC) guidelines Ensure timely collection of security deposits or holding fees within 24 hours Follow up with applicants on outstanding documentation and requirements Request and collect missing documentation to complete applications Coordinate approved move-ins, including scheduling, communication with on-site teams, and system updates Office Operations & Administrative Support Serve as a point of contact for the corporate office, including front desk and phone line support Maintain organization and cleanliness of shared office spaces Manage incoming mail distribution and general office coordination Coordinate conference room scheduling and support meeting logistics Maintain office supplies and ensure inventory is stocked Perform additional administrative duties as assigned Education & Certifications Required: High school diploma or equivalent Preferred: Associate’s or Bachelor’s degree in Business Administration, Marketing, Communications, or a related field Certifications (Preferred): LIHTC/affordable housing certifications (COS, TCS) Fair Housing certification preferred, or ability to obtain within six (6) months of employment Professional Experience 1–3+ years of experience in property management leasing or administrative support in a fast-paced environment Affordable housing (LIHTC/Section 42) experience strongly preferred Experience in centralized leasing, call center environments, or high-volume customer interaction preferred Experience with property management software such as Yardi or similar CRM systems preferred Required Knowledge, Skills & Abilities Strong understanding of leasing processes and customer service best practices Exposure to digital marketing concepts including online listings, lead generation, and website updates Familiarity with affordable housing and Fair Housing guidelines, or ability to quickly learn Strong organizational, time management, and multitasking abilities High attention to detail with accuracy in documentation and application processing Proficiency in Microsoft Office and ability to learn new systems Ability to manage competing priorities and follow up consistently Strong interpersonal and communication skills Ability to maintain confidentiality and adapt in a fast-paced, evolving environment Additional Requirements Ability to work on-site at the corporate office Commitment to professional growth and development through Velair-supported training Ability to collaborate effectively with multiple teams across the organization Physical Requirements Primarily sedentary work in an office environment Ability to occasionally lift up to 20–30 pounds Ability to move throughout the office as needed About Velair Property Management At Velair Property Management, our mission is to delight residents and communities by providing exceptional homes and service. Our success is measured not only financially, but also by the longevity of our employees, the relationships we build within our communities, and the satisfaction of residents who choose Velair as their home. The Velair Way defines how we serve, grow, and succeed together. It is a philosophy rooted in both our people and our processes, reflecting our company’s character in everything we do. We believe in educating, encouraging, and empowering our team members. Velair supports work-life balance, maintains an open-door policy, offers mentorship programs, and provides ongoing opportunities for learning and career advancement. What Our Employees Say “Once you work for Velair, you never want to leave. Everyone here is part of a family. There’s a strong support system, and this is the first company where I truly feel valued.” – Current Property Manager Equal Opportunity Employer Velair Property Management is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Apply today and become a valued member of the Velair family! #J-18808-Ljbffr