A&H Account Manager / Senior Account Manager

Who are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway’s insurance operations, we bring our solutions to market with our stellar brand name, top‑rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character. We are a values‑based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty, and specialty lines insurance company in the world? Learn more about our unique culture and history. Job Opportunity BHSI has an exciting opportunity to join the Accident & Health Account Management Team in either an Account Manager or Senior Account Manager position. We are looking for the right candidate for our growing team and we have the flexibility to open this position for either level of experience. Account Managers support the SVP of UW and Regional Vice Presidents of Sales in one or more of the 6 US A&H regions. This is a market‑facing position collaborating with our internal teams, external producer partners and employer clients daily. Account Managers/Senior Account Managers actively partner with their assigned producers by region to initiate all renewals and work with the Underwriting and the Sales team to achieve elevated levels of account and premium retention. They partner with assigned producers to negotiate all assigned renewals. Engage with the Underwriter and Regional Vice President to determine our responses and manage the process. This internal team will work together to determine the best course of action for more challenging renewal accounts. The Account Manager/Senior Account Manager will join the Sales team on producer calls in each assigned region to further establish the producer relationship. They will also cover for the Sales teammates during any time off, including working with the Underwriting and Sales Teams on any New Business that may be required during the RVP’s absence. The preferred office locations for this role are Boston, Plymouth Meeting PA, Atlanta or Indianapolis. We are open to considering remote work arrangements as well. Duties And Responsibilities Policyholder Service and Retention Renewal process management Client service Sales support New business implementation Retention and new business reporting Producer Support and Management Agent appointment Producer agreement development Underwriting tech coordination Contact management Administrator appointment Producer change process Key producer management reporting Request for information development Multi‑Team Support Non‑disclosure agreement development National meeting management Vendor and provider network evaluation process Qualifications, Skills, And Experience 3‑7+ years of Employer Stop Loss Account Management experience is preferred Excellent written and verbal communication Client services experience Relationship building Highly organized and capable of task‑management Goal oriented Negotiation skills Skilled with Word, Excel, PDF programs and very capable of learning internal systems and reporting David Young/ Connexure system experience preferred BHSI Offers A competitive package and exciting growth opportunities for career‑oriented teammates. A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders. A purposely non‑bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework. Benefits that support your life and well‑being, which include: Comprehensive Health, Dental and Vision benefits Disability Insurance (both short‑term and long‑term) Life Insurance (for you and your family) Accidental Death & Dismemberment Insurance (for you and your family) Flexible Spending Accounts Health Reimbursement Account Employee Assistance Program Retirement Savings 401(k) Plan with Company Match Generous holiday and Paid Time Off Tuition Reimbursement Paid Parental Leave The base salary range for this position is $85,000 to $140,000, along with annual bonus eligibility, covering the base pay for both levels of the role. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates – both their capabilities and character – as demonstrated by our amazing culture. NOTE: Compensation will be commensurate with experience. This job description is not intended to be all‑inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization. #J-18808-Ljbffr