Service Writer

US Tech Force is looking for a Service Writer to create customer relationships and build long-term loyalty for the store. Do you have previous work experience in the Automotive or Truck industry? We have Service Writer jobs waiting for you! Responsibilities Develop relationships with customers through successful management of product or service delivery Assist in handling customer complaints and concerns Maintain customer profiles in computer system Tracks repairs and their causes Verify service contract coverage Process warranty and Product Improvement Claims. Log parts needed and how much time should be allocated to make the repair Schedules the appropriate technician for the repairs Convey information to the customer in a timely fashion. Assure all work orders are closed on a timely basis. Education and Experience Requirements High school diploma, GED, or equivalent 2-plus years of experience in a service writer role strongly preferred Computer and point-of-sale proficiency Valid driver’s license with an acceptable driving record 1st shift Competitive Hourly Wage + commission Benefits: Medical, dental and vision benefits are offered US Tech Force is an Equal Opportunity Employer (EOE). #J-18808-Ljbffr