
Creative Director
Critical Playground LLC, New York, NY, United States
The Role We are seeking a visionary and strategic Creative Director with 10+ years of experience in beauty or personal care to lead and elevate our brand’s creative expression across all touchpoints. This role will define, protect, and evolve the brand’s creative vision—ensuring consistency, cultural relevance, and premium execution across campaigns, content, packaging, and brand systems. The ideal candidate is both a conceptual thinker and hands‑on creative leader, with deep expertise in art direction, design, packaging, and brand identity development. They bring a refined aesthetic, strong storytelling instincts, and experience building modern brands in a competitive landscape. Must have extensive management experience; this person will be managing a team in London and New York.
In this role you’ll get to: Creative Vision & Brand Stewardship Own and evolve the overarching creative vision and visual identity of the brand
Translate brand strategy and positioning into compelling, distinctive creative systems
Ensure cohesion and excellence across all channels (digital, social, retail, e‑commerce, experiential, PR, packaging)
Serve as the guardian of brand standards and visual consistency
Campaign & Content Leadership Oversee the ideation, development and execution of 360° campaigns including seasonal launches, product drops, and brand initiatives
Partner closely with Product, Brand Strategy, Marketing and Sales teams to translate commercial objectives into compelling creative work
Oversee photoshoots, video productions, and content creation (on‑set direction and post‑production oversight)
Design, Packaging & Branding Oversee the design and development of packaging systems and product branding
Oversee visual identity updates, sub‑brand creation, and line extensions
Collaborate closely with product development to ensure packaging and product design aligns with innovation strategy and brand codes
Maintain high standards of craftsmanship, detail, and materiality
Team Leadership & Cross‑Functional Collaboration Lead internal and cross‑functional creative processes to ensure efficiencies and alignment in delivering creative against business objectives
Present creative strategy and executions to senior stakeholders, articulating both the creative ambition and the commercial rationale
Build, mentor and inspire a high‑performing creative team, fostering a culture of craft, curiosity and constructive challenge
Support the team in managing external agencies, freelancers, photographers, stylists and production partners
Partner cross‑functionally with Marketing, Product, Brand and Sales to align creative with business objectives
Manage timelines, budgets, and creative workflows efficiently
What We’re Looking For 10+ years of experience in creative leadership, art direction, or design at a top agency or consumer brand (beauty or personal care a plus), with 7+ years of management experience
A portfolio showcasing exceptional art direction, design systems, and visually distinctive brand work
Strong leadership experience managing and developing creative teams
Mastery of design tools including Figma, InDesign, Photoshop
Experience leading global campaigns and adapting creative for regional markets
Confidence presenting to senior leaders and advocating for bold, elevated creative work
Strong communication skills
A collaborative mindset and passion for mentoring and growing creative talent
Experience in video art direction, storyboarding, and directing visual narratives
The good Stuff Flexible working hours with core hours from 10am to 4pm
Working 2 days in the office and 3 days from home
Salary from £75,000
Performance‑related bonus of 15% based on annual salary
27 days holiday, with the option to buy or sell holiday days
❤️ 2 volunteering days per year
10 days working from any location of your choice
Flexible bank holidays—choose the standard bank holidays or swap them for dates that are more meaningful to you
♂️Free in‑office massages
Enhanced family policies
Supportive Period & Menopause Policies
Enhanced pension scheme
️ Life assurance at 4x your salary
Private medical insurance
Medical cash plan for everyday healthcare needs
♀️ Cycle to Work Scheme
Meeting‑free Fridays with an early 4:00pm finish to kickstart your weekend!
Pet friendly office. Bring your furry friend to work with you!
If you require a reasonable accommodation to participate in our hiring process, please let us know at any stage. Ready to join our team? Visit Careers – Tangle Teezer to submit your application.
BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to build better products, make better decisions, and serve our customers better. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need. BIC World is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to BIC team member in any form without a valid written search agreement in place for that position, will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or other means.
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