Key Account Manager

Job Title: Key Account Manager

Location: Ramsey, NJ

Job Type: Direct Hire

Overview:

Our client is seeking a dynamic and results-driven Key Account Manager to join their team on a direct hire basis. This role is responsible for managing strategic customer relationships, driving sales growth, and ensuring a high level of customer satisfaction within a fast-paced environment.

Key Responsibilities:

• Manage and grow a portfolio of key customer accounts to build long-term partnerships
• Develop strong client relationships and serve as the primary point of contact
• Respond to customer inquiries promptly and deliver an excellent customer experience
• Prepare quotations, estimates, and pricing reviews to maintain margins
• Align internal teams and customer expectations regarding timelines, costs, and deliverables
• Monitor account performance and provide regular reporting on sales metrics
• Conduct sales forecasting through ongoing client communication
• Identify opportunities for growth and recommend strategies to improve sales performance
• Collaborate cross-functionally to support customer needs and project execution
• Represent the business at networking events and industry exhibitions

Qualifications:

• Proven experience in account management in manufacturing, industrial, laboratory, or pharmaceutical sales environments
• Strong track record of meeting or exceeding sales targets
• Excellent communication, interpersonal, and relationship-building skills
• Strong organizational and time management abilities
• Effective negotiation and problem-solving skills
• Ability to manage multiple accounts in a fast-paced environment

Compensation & Benefits:

• Salary: $75,000 – $90,000 (based on experience)
• Comprehensive benefits package including medical, dental, and vision coverage
• 401(k) with company match
• Paid time off, holidays, and parental leave
• Additional employee support programs and perks

Schedule:

Monday – Friday, 8:30 AM – 5:30 PM