Sales Support Representative - Golf
Adidas, Carlsbad, CA, United States
Duration: Full Time
SALES SUPPORT REP GOLF
PURPOSE AND OVERALL RELEVANCE FOR THE ORGANIZATION
Play a central role in supporting the adidas Golf sales organization. As Sales Support Rep Golf, you will partner closely with field sales representatives to help manage territory business, support customers, and ensure smooth order execution. You will serve as a key internal contact, coordinating requests, validating embellishment details, and resolving challenges related to product availability, delivery, and order management. This role offers broad exposure to the sales process and the opportunity to build deep product and business knowledge within adidas Golf.
KEY RESPONSIBILITIES
PARTNER WITH FIELD SALES TEAMS
Serve as the primary internal contact for assigned sales representatives, supporting territory planning and daily business needs.
ENSURE ORDER ACCURACY AND DELIVERY
Manage requests, track orders, and support the goal of delivering every order on time and in full.
SUPPORT CUSTOMER AND ACCOUNT OPERATIONS
Maintain strong customer relationships while coordinating with customer service, operations, distribution centers, and vendors.
RESOLVE ISSUES AND SUPPORT CONTINUOUS SERVICE
Identify service and sales challenges and take action to resolve issues quickly and effectively.
CONTRIBUTE TO TEAM AND BUSINESS SUCCESS
Participate in training programs, support the customer service call center, and assist with cross functional initiatives as needed.
KEY RELATIONSHIPS
Sales
Distribution Center Operations
Cresting Operations
External Embellishment Vendors
Marketing
KNOWLEDGE SKILLS AND ABILITIES
- Strong customer service focus with clear written and verbal communication
- Proficiency with Microsoft Office, especially Excel
- Ability to manage multiple priorities with strong organization and attention to detail
- Experience working across cross functional teams
- Familiarity with SAP or similar systems preferred
REQUISITE EDUCATION AND EXPERIENCE MINIMUM QUALIFICATIONS
- Bachelor's degree in a business related field preferred
- Minimum two years of customer service or sales related experience
- Experience in apparel or footwear environments preferred
- Strong written and verbal communication skills
JOIN THE THREE STRIPES BRAND
This is an opportunity to support the teams and systems that bring adidas Golf to life for customers every day. If you enjoy collaboration, problem solving, and contributing to a high performing sales organization, we encourage you to apply and grow your career with the three stripes brand.
THROUGH SPORT WE HAVE THE POWER TO CHANGE LIVES
Please note:
- adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We actively encourage individuals with disabilities to apply and will provide reasonable accommodations throughout the recruitment process. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.
- adidas offers robust and progressive medical, including HSA (Health Savings Account) with employer funding or FSA (Flexible Spending Account) options, dental, vision, prescription drug coverage, adoption, with surrogate and fertility support, short and long-term disability, and basic life and AD&D insurance, which can be supplemented with employee-paid coverage. Employees are able to enroll in adidas' 401k plan and Stock Purchase Plan with employer match. Full-time employees are eligible for education assistance and generous Leave policies including 12 weeks of paid parental leave.
- Employees are eligible to earn an annual bonus based on company performance. Employees accrue prorated flexible time off in the amount .4388 hours per day that increases with years of service, eleven paid holidays throughout the calendar year and Service Time Off during milestone years.
- The anticipated low and high end of the base pay range for this position is $29.81-$34.61/hour. Actual salary will be based on various factors, such as a candidate's experience, qualifications, skills and competencies, and proficiency for the role.
- At adidas we offer a Hybrid work policy which requires attendance in the office Monday through Thursday, with the flexibility to work remotely on Friday each week. For work requiring a high degree of collaboration or an in-person presentation, in-office attendance is required even on Friday. The working location of this position is Carlsbad, CA.
- Though our teammates hail from all corners of the world, our working language is English.