Director of Telehealth
Restore Hyper Wellness, Austin, TX, United States
Position Summary
The Director of Telehealth leads the strategy, development, and operations of Restore's national telehealth platform. This role oversees a provider network of approximately 40 Nurse Practitioners delivering more than 15,000 virtual consultations per month across 40 states and is accountable for scaling systems, workflows, and performance to support rapid growth in advanced medical services.
This leader balances clinical excellence, regulatory compliance, operational efficiency, and consumer experience while building a high-engagement, high-performance provider culture. As Restore launches and scales TRT consults, blood panel reviews, peptide consultations, GLP-1 programs, and personalized wellness plans, this role plays a central part in shaping the future of Restore's medical platform.
Job Title: Director of Telehealth
Location: Remote
Department: Medical Operations / Telehealth
Reports to: Chief Medical Officer / VP of Medical Operations
Job Type: Full-Time, Exempt
Scope of Telehealth Services Synchronous telemedicine visits Asynchronous clinical reviews Order and protocol reviews GLP-1 consultations TRT and hormone optimization consults Blood panel interpretation and follow-ups Peptide consultations Personalized wellness planning Key Responsibilities
Strategy & Program Development
Design, launch, and scale telehealth programs aligned with Restore's long-term medical growth strategy Partner with executive leadership, medical leadership, operations, technology, and compliance teams to drive adoption and change management Identify opportunities to expand access, improve utilization, and enhance the consumer journey Telehealth Operations & Scale
Lead day-to-day telehealth operations across a multi-state provider group Build and optimize scalable systems, workflows, and staffing models to meet volume and growth targets Oversee telehealth platforms, EMR/EHR integrations, scheduling systems, and clinical workflows Manage telehealth budgets, vendor relationships, and cost-efficiency initiatives Clinical & Provider Leadership
Lead and engage a distributed provider group, fostering accountability, consistency, and a strong clinical culture Partner with Medical Directors to develop, approve, and maintain clinical protocols and standards of care Support provider onboarding, training, performance management, and retention Compliance & Regulatory Oversight
Ensure compliance with HIPAA, state and federal telemedicine regulations, and provider licensure requirements across 40+ states Collaborate closely with legal, compliance, and medical governance teams Monitor regulatory changes and proactively adapt telehealth models as needed Performance Management & Analytics
Define and track KPIs related to access, efficiency, quality, provider productivity, and consumer experience Use data to identify bottlenecks, improve consult throughput, and optimize clinical capacity Continuously refine telehealth offerings based on outcomes, trends, and patient feedback Qualifications
Education
Advanced degree preferred in Healthcare Administration, Nursing, Public Health, or a related clinical field Certifications / Licenses
Certifications such as PMP, CPHIMS, or similar are a plus Skills & Abilities
Leadership & Management
Proven experience leading cross-functional teams and distributed clinical providers Strong people leadership with the ability to build a culture of accountability, engagement, and growth Telehealth & Technical Expertise
Deep familiarity with telehealth platforms, EMRs/EHRs, digital workflows, and data security Ability to partner effectively with technology teams to improve system performance and scalability Regulatory & Clinical Acumen
Strong working knowledge of healthcare regulations, telemedicine laws, and licensing requirements Ability to bridge clinical standards with operational execution Strategic & Growth Mindset
Experience scaling programs in high-growth healthcare or virtual care environments Data-driven decision maker focused on efficiency, quality, and consumer experience What Success Looks Like
In your first 90 days, you will have built trust with your provider team, established a clear picture of operational gaps, and begun aligning key stakeholders around a shared telehealth roadmap. Within six months, you will have implemented measurable improvements to workflows, compliance oversight, and provider performance. Within a year, Restore's telehealth platform will be operating at a higher level of scale, consistency, and clinical quality - with the infrastructure and culture in place to support continued growth.
About Restore Hyper Wellness
Restore Hyper Wellness is the award-winning creator of Hyper Wellness - a revolutionary category in health. With over 200 studios across 40 states, we deliver innovative, science-backed therapies that empower our clients to look and feel their best. By joining Restore, you're part of a movement dedicated to expanding the limits of personal potential and performance to help people do more of what they love.
Why Join Us?
Be part of an industry-leading company at the forefront of wellness innovationPioneering Wellness: Your contributions will directly influence the quality of care and service our clients receive, making a tangible difference every dayImpactful Work: Work in a dynamic environment where you'll collaborate across multiple departments, contributing to a comprehensive wellness strategyInnovation and Collaboration: Enjoy complimentary access to Restore's cutting-edge therapiesCommitment to Employee Wellness: Access opportunities to develop your skills, advance your career, and help shape the future of wellnessGrowth and Development: Benefits
Competitive salary and annual performance bonus Comprehensive insurance benefits effective within 30 days 401(k) with up to 4% company match Monthly fitness reimbursement Flexible PTO Complimentary and discounted therapies in-studio and in-office
Restore Hyper Wellness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
The Director of Telehealth leads the strategy, development, and operations of Restore's national telehealth platform. This role oversees a provider network of approximately 40 Nurse Practitioners delivering more than 15,000 virtual consultations per month across 40 states and is accountable for scaling systems, workflows, and performance to support rapid growth in advanced medical services.
This leader balances clinical excellence, regulatory compliance, operational efficiency, and consumer experience while building a high-engagement, high-performance provider culture. As Restore launches and scales TRT consults, blood panel reviews, peptide consultations, GLP-1 programs, and personalized wellness plans, this role plays a central part in shaping the future of Restore's medical platform.
Job Title: Director of Telehealth
Location: Remote
Department: Medical Operations / Telehealth
Reports to: Chief Medical Officer / VP of Medical Operations
Job Type: Full-Time, Exempt
Scope of Telehealth Services Synchronous telemedicine visits Asynchronous clinical reviews Order and protocol reviews GLP-1 consultations TRT and hormone optimization consults Blood panel interpretation and follow-ups Peptide consultations Personalized wellness planning Key Responsibilities
Strategy & Program Development
Design, launch, and scale telehealth programs aligned with Restore's long-term medical growth strategy Partner with executive leadership, medical leadership, operations, technology, and compliance teams to drive adoption and change management Identify opportunities to expand access, improve utilization, and enhance the consumer journey Telehealth Operations & Scale
Lead day-to-day telehealth operations across a multi-state provider group Build and optimize scalable systems, workflows, and staffing models to meet volume and growth targets Oversee telehealth platforms, EMR/EHR integrations, scheduling systems, and clinical workflows Manage telehealth budgets, vendor relationships, and cost-efficiency initiatives Clinical & Provider Leadership
Lead and engage a distributed provider group, fostering accountability, consistency, and a strong clinical culture Partner with Medical Directors to develop, approve, and maintain clinical protocols and standards of care Support provider onboarding, training, performance management, and retention Compliance & Regulatory Oversight
Ensure compliance with HIPAA, state and federal telemedicine regulations, and provider licensure requirements across 40+ states Collaborate closely with legal, compliance, and medical governance teams Monitor regulatory changes and proactively adapt telehealth models as needed Performance Management & Analytics
Define and track KPIs related to access, efficiency, quality, provider productivity, and consumer experience Use data to identify bottlenecks, improve consult throughput, and optimize clinical capacity Continuously refine telehealth offerings based on outcomes, trends, and patient feedback Qualifications
Education
Advanced degree preferred in Healthcare Administration, Nursing, Public Health, or a related clinical field Certifications / Licenses
Certifications such as PMP, CPHIMS, or similar are a plus Skills & Abilities
Leadership & Management
Proven experience leading cross-functional teams and distributed clinical providers Strong people leadership with the ability to build a culture of accountability, engagement, and growth Telehealth & Technical Expertise
Deep familiarity with telehealth platforms, EMRs/EHRs, digital workflows, and data security Ability to partner effectively with technology teams to improve system performance and scalability Regulatory & Clinical Acumen
Strong working knowledge of healthcare regulations, telemedicine laws, and licensing requirements Ability to bridge clinical standards with operational execution Strategic & Growth Mindset
Experience scaling programs in high-growth healthcare or virtual care environments Data-driven decision maker focused on efficiency, quality, and consumer experience What Success Looks Like
In your first 90 days, you will have built trust with your provider team, established a clear picture of operational gaps, and begun aligning key stakeholders around a shared telehealth roadmap. Within six months, you will have implemented measurable improvements to workflows, compliance oversight, and provider performance. Within a year, Restore's telehealth platform will be operating at a higher level of scale, consistency, and clinical quality - with the infrastructure and culture in place to support continued growth.
About Restore Hyper Wellness
Restore Hyper Wellness is the award-winning creator of Hyper Wellness - a revolutionary category in health. With over 200 studios across 40 states, we deliver innovative, science-backed therapies that empower our clients to look and feel their best. By joining Restore, you're part of a movement dedicated to expanding the limits of personal potential and performance to help people do more of what they love.
Why Join Us?
Be part of an industry-leading company at the forefront of wellness innovationPioneering Wellness: Your contributions will directly influence the quality of care and service our clients receive, making a tangible difference every dayImpactful Work: Work in a dynamic environment where you'll collaborate across multiple departments, contributing to a comprehensive wellness strategyInnovation and Collaboration: Enjoy complimentary access to Restore's cutting-edge therapiesCommitment to Employee Wellness: Access opportunities to develop your skills, advance your career, and help shape the future of wellnessGrowth and Development: Benefits
Competitive salary and annual performance bonus Comprehensive insurance benefits effective within 30 days 401(k) with up to 4% company match Monthly fitness reimbursement Flexible PTO Complimentary and discounted therapies in-studio and in-office
Restore Hyper Wellness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.