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Customer Service Rep

Ultimate LLC, Irvine, CA, United States


Job Description

Bilingual Customer Service Representative

Pay:

$22-$23/hour (based on experience) Job Overview

We're seeking enthusiastic, customer-focused

Bilingual Customer Service Representatives

to join a growing, fast-paced support team. This role is ideal for someone who enjoys helping people, communicating across cultures, and being part of a collaborative, high-energy office environment.

In addition to meaningful day-to-day work, this position offers the

opportunity to attend a major company convention in September , making it a great fit for candidates who enjoy being involved, staying connected, and growing with an organization.

Candidates must be fluent in

English plus at least one

of the following languages:

Korean French Mandarin Spanish Key Responsibilities Provide high-quality customer support via phone, email, and other communication channels Assist customers with questions related to orders, accounts, and general inquiries Resolve issues efficiently while delivering a professional and positive customer experience Accurately document customer interactions and follow internal processes Collaborate with team members to ensure timely and consistent service Qualifications Bilingual fluency required

(English + one listed language) 1-2 years of experience

in an office or professional work environment Call center or high-volume customer service experience is highly preferred Strong verbal and written communication skills Ability to multitask, problem-solve, and remain calm under pressure Reliable, detail-oriented, and customer-focused Compensation & Perks $22-$23/hour , depending on experience Professional office environment with a supportive team Opportunity to use bilingual skills daily Ability to attend the company's convention in September Growth potential within a customer-driven organization

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.

Job Reference: JN -022026-415003