Junior Consumer Loan Specialist (Columbus)
Insight Global, Columbus, OH, United States
Must Haves:
High School Diploma or GED
1–3 years of experience in a processing or administrative role
Basic knowledge of mortgage loans and mortgage documentation
Comfortable using PC and internet-based tools
Advanced Excel skills
Plus: Prior customer service experience Familiarity with recasts, partial releases, and mortgage modifications
About the Role: This role supports mortgage operations by processing loan documentation, maintaining accurate records, and assisting with day‑to‑day administrative tasks. The ideal candidate has prior processing or administrative experience and a basic understanding of mortgage loans and documentation.
Responsibilities: Process and review mortgage-related documents accurately and efficiently Perform administrative and data entry tasks related to loan files Maintain accurate records across internal systems and internet-based tools Support internal teams by responding to requests and ensuring files are complete Assist with customer service needs related to mortgage documentation Follow established procedures to ensure compliance and accuracy
Plus: Prior customer service experience Familiarity with recasts, partial releases, and mortgage modifications
About the Role: This role supports mortgage operations by processing loan documentation, maintaining accurate records, and assisting with day‑to‑day administrative tasks. The ideal candidate has prior processing or administrative experience and a basic understanding of mortgage loans and documentation.
Responsibilities: Process and review mortgage-related documents accurately and efficiently Perform administrative and data entry tasks related to loan files Maintain accurate records across internal systems and internet-based tools Support internal teams by responding to requests and ensuring files are complete Assist with customer service needs related to mortgage documentation Follow established procedures to ensure compliance and accuracy