Customer Service Representative (Lubbock)
State Farm Agent, Lubbock, TX, United States
Company Description
State Farm® has been committed to helping people manage everyday risks, recover from unforeseen events, and achieve their dreams for over 90 years. With a reputation for excellence, State Farm agents have built lasting relationships with customers and communities nationwide. Backed by a network of over 19,000 agents across the United States, we pride ourselves on providing outstanding service and personalized support. Guided by our motto, Like a good neighbor, State Farm is there, we are dedicated to making a positive impact in the lives of our customers.
Role Description The Customer Service Representative role at a State Farm Agent's office in Lubbock, TX is a full-time, on-site position. As a Customer Service Representative, you will engage with customers daily to answer inquiries, resolve issues, and promote products and services. Your responsibilities will include building strong customer relationships, ensure satisfaction, and deliver an exceptional customer experience through phone, email, and in-person interactions.
Qualifications Proficiency in Customer Service, Customer Support, and delivering exceptional Customer Satisfaction Strong skills in enhancing Customer Experience and addressing customer needs effectively Excellent communication and interpersonal abilities Problem-solving skills and a proactive approach to handling customer inquiries Ability to work collaboratively in a team environment Strong organizational and time management skills Property & Casualty Insurance License 1-year minimal insurance industry experience Knowledge of State Farm products and services is beneficial but not required
Role Description The Customer Service Representative role at a State Farm Agent's office in Lubbock, TX is a full-time, on-site position. As a Customer Service Representative, you will engage with customers daily to answer inquiries, resolve issues, and promote products and services. Your responsibilities will include building strong customer relationships, ensure satisfaction, and deliver an exceptional customer experience through phone, email, and in-person interactions.
Qualifications Proficiency in Customer Service, Customer Support, and delivering exceptional Customer Satisfaction Strong skills in enhancing Customer Experience and addressing customer needs effectively Excellent communication and interpersonal abilities Problem-solving skills and a proactive approach to handling customer inquiries Ability to work collaboratively in a team environment Strong organizational and time management skills Property & Casualty Insurance License 1-year minimal insurance industry experience Knowledge of State Farm products and services is beneficial but not required