Director, Culture Enablement & Governance
Teachers Insurance and Annuity Association of America, New York, NY, United States
Culture Governance & Operations
The Culture Governance & Operations role is responsible for the governance and execution of all operations within the Culture Team in support of the organization's culture strategy. This role establishes and maintains culture-focused policies, procedures, and governance frameworks that embed cultural principles into talent management and business operations. It serves as a trusted strategic consultant and central point of contact for HR and business leaders, providing executive-level insights, frameworks, and tools that drive cultural transformation and ensure alignment between cultural objectives and organizational performance.
Key Responsibilities and Duties
Establish and maintain culture-focused policies, procedures, and business routines that embed cultural principles into talent management and operations.
Develop executive presentations that inform strategic decision-making and drive cultural transformation initiatives.
Serve as the central point of contact for leaders on culture-related business management tasks, ensuring alignment between cultural objectives and organizational performance.
Provide strategic consulting and enablement to equip stakeholders with frameworks and tools for integrating culture principles into their work.
Drive high-level culture governance projects while maintaining operational infrastructure for sustainable cultural impact.
Serve as a key member of Culture Standards & Oversight and a first line CSO reviewer for “culture” marketing and communications material submitted through AdMaster.
Serve as consultative partner to HR and business leaders, equipping them with the right knowledge and tools to integrate culture into core talent and business procedures.
Manage Culture cadences including team meetings, weekly Talent, Learning & Culture (TL&C) updates, monthly People Team accomplishments and the team’s deliverables for stakeholders, executives, and the Board.
Liaise with TL&C and PT Chief of Staff to support alignment of processes within the Culture team.
Educational Requirements
University (Degree) Preferred
Work Experience
5+ Years Required; 7+ Years Preferred
Physical Requirements
Sedentary Work
Career Level 8IC
Related Skills
Accountability
Adaptability
Consultative Communication
Continuous Improvement Mindset
Data-Based Decision Making
Employee Engagement
Influence
Problem Solving
Project Management
Relationship Management
Benefits and Total Rewards The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary (https://www.tiaa.org/public/pdf/benefits-at-a-glance.pdf).
Equal Opportunity We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status. Our full EEO & Non-Discrimination statement is on our careers home page (https://careers.tiaa.org/), and you can read more about your rights and view government notices here (https://www.dol.gov/general/topics/posters).
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Key Responsibilities and Duties
Establish and maintain culture-focused policies, procedures, and business routines that embed cultural principles into talent management and operations.
Develop executive presentations that inform strategic decision-making and drive cultural transformation initiatives.
Serve as the central point of contact for leaders on culture-related business management tasks, ensuring alignment between cultural objectives and organizational performance.
Provide strategic consulting and enablement to equip stakeholders with frameworks and tools for integrating culture principles into their work.
Drive high-level culture governance projects while maintaining operational infrastructure for sustainable cultural impact.
Serve as a key member of Culture Standards & Oversight and a first line CSO reviewer for “culture” marketing and communications material submitted through AdMaster.
Serve as consultative partner to HR and business leaders, equipping them with the right knowledge and tools to integrate culture into core talent and business procedures.
Manage Culture cadences including team meetings, weekly Talent, Learning & Culture (TL&C) updates, monthly People Team accomplishments and the team’s deliverables for stakeholders, executives, and the Board.
Liaise with TL&C and PT Chief of Staff to support alignment of processes within the Culture team.
Educational Requirements
University (Degree) Preferred
Work Experience
5+ Years Required; 7+ Years Preferred
Physical Requirements
Sedentary Work
Career Level 8IC
Related Skills
Accountability
Adaptability
Consultative Communication
Continuous Improvement Mindset
Data-Based Decision Making
Employee Engagement
Influence
Problem Solving
Project Management
Relationship Management
Benefits and Total Rewards The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary (https://www.tiaa.org/public/pdf/benefits-at-a-glance.pdf).
Equal Opportunity We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status. Our full EEO & Non-Discrimination statement is on our careers home page (https://careers.tiaa.org/), and you can read more about your rights and view government notices here (https://www.dol.gov/general/topics/posters).
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