Chief Post-Sale Success & Customer Growth

A rapidly growing SaaS company in San Francisco seeks a senior leader to own the post-sale customer journey. This role involves building a dedicated team and processes for customer implementation, support, success, and feedback. Candidates should have extensive experience in customer-facing operations within B2B SaaS, strong project management skills, and technical fluency. This leader will be crucial in driving customer retention and satisfaction metrics in a complex industry environment. #J-18808-Ljbffr