Director, Digital Procurement Operations
Hexion, Columbus, OH, United States
Director, Digital Procurement Operations
Location: Columbus, OH, US
Company Overview Imagine Everything. Build the Future with Hexion.
At Hexion, we push boundaries, rethink possibilities, and create real impact.
We activate science to deliver progress—developing breakthrough solutions that strengthen industries, protect communities, and drive a more sustainable future.
This is where bold thinkers, problem‑solvers, and innovators come together to shape what’s next.
Whether you're engineering advanced materials, transforming manufacturing technologies, or leading strategic innovation, your ideas and actions leave a lasting mark. We cultivate an inclusive culture of growth, collaboration, and accountability, ensuring every contribution propels us forward.
We don’t follow the status quo—we challenge it, disrupt it, and improve it. Every role at Hexion is part of something bigger.
We invest in innovation, sustainability, and continuous development—equipping you with the tools, training, and opportunities to excel.
With an unwavering commitment to safety, partnership, belonging, and impact, we empower you to lead change and strengthen industries worldwide.
Your Future Starts Here.
If you’re ready to
push limits, reimagine what’s possible, and create the extraordinary,
Hexion is where you belong.
Anything is possible when you imagine everything.
The Opportunity Hexion is seeking a results‑driven operations leader to build and run a
next‑generation Digital Procurement Operations function (GCC Factory) .
This leader will partner with the Head of AI Procurement Transformation to operationalize a new procurement model built on three pillars:
Human Value Teams
— focused on strategy, innovation, and risk shaping
AI Layer
— driving decision intelligence and automation
Digital / GCC Factory
— delivering scalable, efficient, and largely autonomous execution
Today, purchasing operations are heavily manual, fragmented, and reliant on outsourced support. The mandate is to industrialize and digitize execution, creating a high‑performance, low‑touch, exception‑based operating engine.
The goal:
70%+ touchless P2P
Significant reduction in cost per transaction
Faster cycle times and improved service levels
Clean, reliable data as the foundation for AI
This is not a traditional shared services role. The mission is to
build a procurement operations engine that is digital‑first, highly automated, and relentlessly focused on efficiency and reliability .
Key Responsibilities Digital Operations & GCC Factory Leadership
Build and lead a
Digital Procurement Operations “Factory”
delivering end‑to‑end P2P services
Transition from manual, outsourced processes to
standardized, automated workflows
Establish a
high‑throughput, low‑touch operating model
focused on speed, accuracy, and cost efficiency
Process Industrialization & Automation
Redesign P2P and transactional procurement processes for:
Touchless execution as default
Exception‑based human intervention
Drive aggressive standardization across regions, categories and business units
Deploy automation technologies (workflow, RPA, platform capabilities) to eliminate manual work
Service Delivery Excellence
Operate procurement services with clear:
SLAs
KPIs (cycle time, accuracy, cost per transaction)
Improve internal customer experience through:
Faster processing
Clear escalation paths
Consistent service quality
Data & Process Integrity
Ensure
clean, structured, and reliable master data
across procurement systems
Establish governance for data quality and process compliance
Enable real‑time visibility into operational performance
Lead transition and optimization of outsourcing partners (e.g., CapGemini)
Renegotiate, restructure or rebalance outsourced vs. in‑house work
Build a scalable global delivery model leveraging internal and external resources
Partnership with AI Transformation
Partner closely with the Head of AI Procurement Transformation to:
Industrialize AI‑enabled workflows
Scale successful use cases into standard operations
Ensure operational readiness for AI‑driven processes
Team & Capability Building
Build a high‑performing operations team with strong process and service orientation
Develop capabilities in automation, process excellence and digital tools
Foster a culture of discipline, accountability and continuous improvement
Minimum Qualifications
12+ years of experience in procurement operations, shared services or global business services
Proven track record of building or transforming P2P / procurement operations at scale
Experience leading GCC / shared services / outsourced delivery models
Strong background in process standardization, automation and operational excellence
Demonstrated ability to reduce cost, improve cycle time and increase automation levels
Experience managing vendor ecosystems and outsourcing partners
Strong operational leadership and execution focus
Preferred Qualifications
Experience implementing touchless or highly automated P2P environments
Familiarity with procurement platforms (SAP, Ariba, Coupa, etc.) and automation tools (RPA, workflow)
Lean / Six Sigma or similar process excellence background
Experience in private equity‑backed or high‑performance environments
Exposure to digital transformation initiatives in procurement or supply chain
What Success Looks Like — First 18 Months Milestones and Timelines
Complete diagnostic of current P2P processes, cost and outsourcing model – 90 days
Define and begin executing GCC / Digital Factory roadmap – 120 days
Reduce manual processing through automation and standardization – 9 months
Achieve 70%+ touchless P2P – 12 months
Deliver measurable reduction in cost per transaction and cycle time – 18 months
Competitive base salary commensurate with experience
Annual performance bonus tied to transformation milestones and savings delivery
Long‑term incentive / equity participation
Relocation assistance available
Why This Role Is Different
This is not a traditional operations leadership role focused on maintaining service levels.
Hexion is fundamentally redesigning procurement. This role is critical in ensuring that execution is:
digitized, not manual
standardized, not fragmented
automated, not people‑dependent
The right candidate will build an operations engine that enables procurement to scale efficiently while freeing talent to focus on strategic value creation.
Other We are an Equal Opportunity, Affidative Action employer. All qualified applicants will receive consideration for employment without regard to gender, pregnancy, race, national origin, religion, age, sexual orientation, gender identity, veteran or military status, status as a qualified individual with a disability or any other characteristic protected by law.
#J-18808-Ljbffr
Company Overview Imagine Everything. Build the Future with Hexion.
At Hexion, we push boundaries, rethink possibilities, and create real impact.
We activate science to deliver progress—developing breakthrough solutions that strengthen industries, protect communities, and drive a more sustainable future.
This is where bold thinkers, problem‑solvers, and innovators come together to shape what’s next.
Whether you're engineering advanced materials, transforming manufacturing technologies, or leading strategic innovation, your ideas and actions leave a lasting mark. We cultivate an inclusive culture of growth, collaboration, and accountability, ensuring every contribution propels us forward.
We don’t follow the status quo—we challenge it, disrupt it, and improve it. Every role at Hexion is part of something bigger.
We invest in innovation, sustainability, and continuous development—equipping you with the tools, training, and opportunities to excel.
With an unwavering commitment to safety, partnership, belonging, and impact, we empower you to lead change and strengthen industries worldwide.
Your Future Starts Here.
If you’re ready to
push limits, reimagine what’s possible, and create the extraordinary,
Hexion is where you belong.
Anything is possible when you imagine everything.
The Opportunity Hexion is seeking a results‑driven operations leader to build and run a
next‑generation Digital Procurement Operations function (GCC Factory) .
This leader will partner with the Head of AI Procurement Transformation to operationalize a new procurement model built on three pillars:
Human Value Teams
— focused on strategy, innovation, and risk shaping
AI Layer
— driving decision intelligence and automation
Digital / GCC Factory
— delivering scalable, efficient, and largely autonomous execution
Today, purchasing operations are heavily manual, fragmented, and reliant on outsourced support. The mandate is to industrialize and digitize execution, creating a high‑performance, low‑touch, exception‑based operating engine.
The goal:
70%+ touchless P2P
Significant reduction in cost per transaction
Faster cycle times and improved service levels
Clean, reliable data as the foundation for AI
This is not a traditional shared services role. The mission is to
build a procurement operations engine that is digital‑first, highly automated, and relentlessly focused on efficiency and reliability .
Key Responsibilities Digital Operations & GCC Factory Leadership
Build and lead a
Digital Procurement Operations “Factory”
delivering end‑to‑end P2P services
Transition from manual, outsourced processes to
standardized, automated workflows
Establish a
high‑throughput, low‑touch operating model
focused on speed, accuracy, and cost efficiency
Process Industrialization & Automation
Redesign P2P and transactional procurement processes for:
Touchless execution as default
Exception‑based human intervention
Drive aggressive standardization across regions, categories and business units
Deploy automation technologies (workflow, RPA, platform capabilities) to eliminate manual work
Service Delivery Excellence
Operate procurement services with clear:
SLAs
KPIs (cycle time, accuracy, cost per transaction)
Improve internal customer experience through:
Faster processing
Clear escalation paths
Consistent service quality
Data & Process Integrity
Ensure
clean, structured, and reliable master data
across procurement systems
Establish governance for data quality and process compliance
Enable real‑time visibility into operational performance
Lead transition and optimization of outsourcing partners (e.g., CapGemini)
Renegotiate, restructure or rebalance outsourced vs. in‑house work
Build a scalable global delivery model leveraging internal and external resources
Partnership with AI Transformation
Partner closely with the Head of AI Procurement Transformation to:
Industrialize AI‑enabled workflows
Scale successful use cases into standard operations
Ensure operational readiness for AI‑driven processes
Team & Capability Building
Build a high‑performing operations team with strong process and service orientation
Develop capabilities in automation, process excellence and digital tools
Foster a culture of discipline, accountability and continuous improvement
Minimum Qualifications
12+ years of experience in procurement operations, shared services or global business services
Proven track record of building or transforming P2P / procurement operations at scale
Experience leading GCC / shared services / outsourced delivery models
Strong background in process standardization, automation and operational excellence
Demonstrated ability to reduce cost, improve cycle time and increase automation levels
Experience managing vendor ecosystems and outsourcing partners
Strong operational leadership and execution focus
Preferred Qualifications
Experience implementing touchless or highly automated P2P environments
Familiarity with procurement platforms (SAP, Ariba, Coupa, etc.) and automation tools (RPA, workflow)
Lean / Six Sigma or similar process excellence background
Experience in private equity‑backed or high‑performance environments
Exposure to digital transformation initiatives in procurement or supply chain
What Success Looks Like — First 18 Months Milestones and Timelines
Complete diagnostic of current P2P processes, cost and outsourcing model – 90 days
Define and begin executing GCC / Digital Factory roadmap – 120 days
Reduce manual processing through automation and standardization – 9 months
Achieve 70%+ touchless P2P – 12 months
Deliver measurable reduction in cost per transaction and cycle time – 18 months
Competitive base salary commensurate with experience
Annual performance bonus tied to transformation milestones and savings delivery
Long‑term incentive / equity participation
Relocation assistance available
Why This Role Is Different
This is not a traditional operations leadership role focused on maintaining service levels.
Hexion is fundamentally redesigning procurement. This role is critical in ensuring that execution is:
digitized, not manual
standardized, not fragmented
automated, not people‑dependent
The right candidate will build an operations engine that enables procurement to scale efficiently while freeing talent to focus on strategic value creation.
Other We are an Equal Opportunity, Affidative Action employer. All qualified applicants will receive consideration for employment without regard to gender, pregnancy, race, national origin, religion, age, sexual orientation, gender identity, veteran or military status, status as a qualified individual with a disability or any other characteristic protected by law.
#J-18808-Ljbffr