
Associate Director - Third Party Logistics Operations
NCBiotech, Raleigh, NC, United States
Key Responsibilities
3PL Operations
Serve as a primary point of contact for Lilly’s 3PL partners, supporting inbound/outbound transportation and inventory management
Coordinate daily execution needs and operational escalations with 3PL site leadership
Support facility management needs and ensure compliance with Lilly Distribution Quality Assurance standards
Partner with global supply chain teams, domestic/international manufacturing sites, wholesalers, retail accounts, government customers, and alliances
Lead integration and onboarding efforts for new 3PL providers
Develop tactical improvement projects that enhance 3PL capabilities and performance
Ensure controls, documentation, and change management processes remain aligned across NALO functions
Supply Chain & Inventory Management
Represent NALO with strong understanding of inventory management, supply planning, and distribution processes
Collaborate with other supply chain managers to support domestic fulfillment and optimize OTIF performance
Support product launches, serialization efforts, and system integrations
Maintain high standards of data integrity and documentation
Process Ownership & Continuous Improvement
Lead initiatives to improve productivity, streamline processes, and reduce operational complexity
Serve as process owner for inventory‑related processes involving 3PLs
Develop new processes as business needs evolve
Metrics, Reporting & Communication
Provide shipment and inventory reporting at all required frequencies
Support metrics preparation for quarterly business reviews with 3PL partners
Ensure documentation and KPIs are clearly defined
Comply with regulatory requirements including cGMP, Sarbanes‑Oxley, PDMA, and Special Security Substance policies
Safety / HSE
Perform tasks in accordance with ergonomic and safety guidelines
Contribute to strengthening NALO’s overall safety culture
Basic Qualifications
Bachelor’s degree required
5+ years of experience in Distribution, Supply Chain, Procurement, or related fields
2+ years of experience with SAP and/or WMS systems
Demonstrated cross‑functional collaboration and stakeholder influence
Strong Excel, PowerPoint, and PowerBI skills
Qualified applicants must be authorized to work in the United States on a full‑time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F‑1 CPT, F‑1 OPT, F‑1 STEM OPT, J‑1, H‑1B, TN, O‑1, E‑3, H‑1B1, or L‑1
Preferred Qualifications
Pharmaceutical manufacturing/distribution experience
APICS CPIM, CLTD, or CSCP certification
Experience with serialization
Experience with digitization initiatives
Additional Information
Travel to Indianapolis, IN area will be required to facilitate onboarding and training
Up to 25% travel is expected – role requires time at multiple NALO locations across the country
Compensation & Benefits The anticipated wage for this position is $127,500 - $187,000. Full‑time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). Lilly offers a comprehensive benefit program to eligible employees, including 401(k) participation, pension, vacation benefits, medical, dental, vision and prescription drug benefits, flexible benefits such as healthcare and dependent day‑care FSA, life and death insurance, leave of absence benefits, and well‑being benefits including employee assistance program, fitness benefits and employee clubs.
EEO Statement Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
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Serve as a primary point of contact for Lilly’s 3PL partners, supporting inbound/outbound transportation and inventory management
Coordinate daily execution needs and operational escalations with 3PL site leadership
Support facility management needs and ensure compliance with Lilly Distribution Quality Assurance standards
Partner with global supply chain teams, domestic/international manufacturing sites, wholesalers, retail accounts, government customers, and alliances
Lead integration and onboarding efforts for new 3PL providers
Develop tactical improvement projects that enhance 3PL capabilities and performance
Ensure controls, documentation, and change management processes remain aligned across NALO functions
Supply Chain & Inventory Management
Represent NALO with strong understanding of inventory management, supply planning, and distribution processes
Collaborate with other supply chain managers to support domestic fulfillment and optimize OTIF performance
Support product launches, serialization efforts, and system integrations
Maintain high standards of data integrity and documentation
Process Ownership & Continuous Improvement
Lead initiatives to improve productivity, streamline processes, and reduce operational complexity
Serve as process owner for inventory‑related processes involving 3PLs
Develop new processes as business needs evolve
Metrics, Reporting & Communication
Provide shipment and inventory reporting at all required frequencies
Support metrics preparation for quarterly business reviews with 3PL partners
Ensure documentation and KPIs are clearly defined
Comply with regulatory requirements including cGMP, Sarbanes‑Oxley, PDMA, and Special Security Substance policies
Safety / HSE
Perform tasks in accordance with ergonomic and safety guidelines
Contribute to strengthening NALO’s overall safety culture
Basic Qualifications
Bachelor’s degree required
5+ years of experience in Distribution, Supply Chain, Procurement, or related fields
2+ years of experience with SAP and/or WMS systems
Demonstrated cross‑functional collaboration and stakeholder influence
Strong Excel, PowerPoint, and PowerBI skills
Qualified applicants must be authorized to work in the United States on a full‑time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F‑1 CPT, F‑1 OPT, F‑1 STEM OPT, J‑1, H‑1B, TN, O‑1, E‑3, H‑1B1, or L‑1
Preferred Qualifications
Pharmaceutical manufacturing/distribution experience
APICS CPIM, CLTD, or CSCP certification
Experience with serialization
Experience with digitization initiatives
Additional Information
Travel to Indianapolis, IN area will be required to facilitate onboarding and training
Up to 25% travel is expected – role requires time at multiple NALO locations across the country
Compensation & Benefits The anticipated wage for this position is $127,500 - $187,000. Full‑time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). Lilly offers a comprehensive benefit program to eligible employees, including 401(k) participation, pension, vacation benefits, medical, dental, vision and prescription drug benefits, flexible benefits such as healthcare and dependent day‑care FSA, life and death insurance, leave of absence benefits, and well‑being benefits including employee assistance program, fitness benefits and employee clubs.
EEO Statement Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
#J-18808-Ljbffr