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Associate Director - Third Party Logistics Operations

NCBiotech, Raleigh, NC, United States


Key Responsibilities 3PL Operations

Serve as a primary point of contact for Lilly’s 3PL partners, supporting inbound/outbound transportation and inventory management

Coordinate daily execution needs and operational escalations with 3PL site leadership

Support facility management needs and ensure compliance with Lilly Distribution Quality Assurance standards

Partner with global supply chain teams, domestic/international manufacturing sites, wholesalers, retail accounts, government customers, and alliances

Lead integration and onboarding efforts for new 3PL providers

Develop tactical improvement projects that enhance 3PL capabilities and performance

Ensure controls, documentation, and change management processes remain aligned across NALO functions

Supply Chain & Inventory Management

Represent NALO with strong understanding of inventory management, supply planning, and distribution processes

Collaborate with other supply chain managers to support domestic fulfillment and optimize OTIF performance

Support product launches, serialization efforts, and system integrations

Maintain high standards of data integrity and documentation

Process Ownership & Continuous Improvement

Lead initiatives to improve productivity, streamline processes, and reduce operational complexity

Serve as process owner for inventory‑related processes involving 3PLs

Develop new processes as business needs evolve

Metrics, Reporting & Communication

Provide shipment and inventory reporting at all required frequencies

Support metrics preparation for quarterly business reviews with 3PL partners

Ensure documentation and KPIs are clearly defined

Comply with regulatory requirements including cGMP, Sarbanes‑Oxley, PDMA, and Special Security Substance policies

Safety / HSE

Perform tasks in accordance with ergonomic and safety guidelines

Contribute to strengthening NALO’s overall safety culture

Basic Qualifications

Bachelor’s degree required

5+ years of experience in Distribution, Supply Chain, Procurement, or related fields

2+ years of experience with SAP and/or WMS systems

Demonstrated cross‑functional collaboration and stakeholder influence

Strong Excel, PowerPoint, and PowerBI skills

Qualified applicants must be authorized to work in the United States on a full‑time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F‑1 CPT, F‑1 OPT, F‑1 STEM OPT, J‑1, H‑1B, TN, O‑1, E‑3, H‑1B1, or L‑1

Preferred Qualifications

Pharmaceutical manufacturing/distribution experience

APICS CPIM, CLTD, or CSCP certification

Experience with serialization

Experience with digitization initiatives

Additional Information

Travel to Indianapolis, IN area will be required to facilitate onboarding and training

Up to 25% travel is expected – role requires time at multiple NALO locations across the country

Compensation & Benefits The anticipated wage for this position is $127,500 - $187,000. Full‑time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). Lilly offers a comprehensive benefit program to eligible employees, including 401(k) participation, pension, vacation benefits, medical, dental, vision and prescription drug benefits, flexible benefits such as healthcare and dependent day‑care FSA, life and death insurance, leave of absence benefits, and well‑being benefits including employee assistance program, fitness benefits and employee clubs.

EEO Statement Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

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