Remote Bilingual Customer Service Representative
Virtual Vocations Inc, New York, NY, United States
A company is looking for a Remote Bilingual Customer Service Representative.
Key Responsibilities:
Handle inbound and outbound contacts in a courteous and professional manner Ensure first call resolution through effective problem-solving and call handling Accurately document and process customer claims while adhering to policies and procedures
Qualifications:
Must be 18 years of age or older High school diploma or equivalent Fluent in both English and Spanish Basic knowledge of Microsoft Office Suite and Windows operating system Highly reliable with the ability to maintain regular attendance and punctuality
Handle inbound and outbound contacts in a courteous and professional manner Ensure first call resolution through effective problem-solving and call handling Accurately document and process customer claims while adhering to policies and procedures
Qualifications:
Must be 18 years of age or older High school diploma or equivalent Fluent in both English and Spanish Basic knowledge of Microsoft Office Suite and Windows operating system Highly reliable with the ability to maintain regular attendance and punctuality