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Director, Chief of Staff-Enterprise Data

Capital One National Association, Mc Lean, VA, United States


Director, Chief of Staff-Enterprise Data

Capital One recognizes data as a paramount and strategic asset. The Enterprise Data team is dedicated to maximizing the value of our data ecosystem, enabling real‑time, intelligent experiences built upon a scalable and future‑proof foundation. We are a highly collaborative, cross‑functional organization. Our work involves harmonizing product, technology, design, machine learning, risk, and other key partners to forge a modern data ecosystem.

As the Director, Chief of Staff to an Enterprise Data product leader, you are a crucial strategic thought partner and execution leader, directly contributing to the success of the broader Enterprise Data Organization. This is a high‑impact position that demands a blend of executive strategy, expert communication, and operational excellence. You will be an essential member of the leadership team, responsible for translating the high‑level organizational vision into clear, focused, and purposeful ground‑level execution, ensuring the organization operates with speed and clarity.

In this role, you will design the workflows, cultural norms, and high‑impact routines that empower our teams to deliver successfully. By streamlining executive messaging, dismantling silos, and leading critical horizontal projects, you ensure our most vital resources are ruthlessly aligned with the strategic agenda.

Responsibilities

Serve as a strategic thought partner for our leadership team, helping guide the operations and management of the organization.

Own the health and rhythm of the organization, ensuring team forums and routines run with discipline, clarity, and continuity.

Understand the organization’s strategy and vision, lead the leadership to drive and track goals and priorities.

Drive the communication strategy for the Tower/Leader, providing context to the team and key partners, helping with building presentations and crafting the messaging.

Assist the leadership team with strategic planning including financial and resource planning in collaboration with key partners, including Finance, and HR.

Develop context to identify and surface needs and risks across initiatives, partner relationships, and org health (engagement, morale) before they escalates.

Lead high impact special projects critical to the organization priorities, emerging strategic intent or addressing key operational gaps.

Build relationships and collaborate with cross‑functional stakeholders to understand processes and drive results.

Partner with people leadership to engage, empower and inspire associates.

The Successful Candidate will be:

A source of positive energy, inspiration, and motivation for the organization.

A self‑confident self‑starter and strategic thinker.

Able to build strong, trusted relationships and operate in an influential manner with executives to assist in driving the strategic agenda.

An experienced operator, capable of decomposing a vision into goals and goals into execution plans.

A multi‑tasker, able to handle multiple priorities in parallel, and extremely well organized.

Highly collaborative (comfortable partnering with all levels of the organization) while working backwards from intended outcomes.

Experienced at identifying patterns and commonalities that can create a bigger picture out of small pieces, anticipating what’s around the corner.

Proven in practicing discretion while handling highly sensitive issues.

Basic Qualifications

Bachelors Degree or Military Experience.

At least 5 years of experience in staff management and training.

At least 5 years of experience in budget management.

At least 7 years of experience in organizational development and performance.

At least 7 years of experience in project or process management.

Preferred Qualifications

Bachelors Degree in Business, Finance, or Organizational Development.

At least 10 years of experience in Project or Process management – Experience managing visible projects which require the ability to manage interdisciplinary team members, remove obstacles and influence appropriately.

At least 8 years of experience in Communications planning and development, including department communications, leadership team meetings, presentations, memos and reports.

At least 8 years of experience in Staff management and training.

At least 10 years of experience in Organizational development and performance.

Salary McLean, VA: $230,400 - $263,000 for Director, Chief of Staff New York, NY: $251,400 - $286,900 for Director, Chief of Staff Richmond, VA: $209,500 - $239,100 for Director, Chief of Staff

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Benefits Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

Statement of Equality Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

Accommodation If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1‑800‑304‑9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

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