Director, Residential Technical Services
Kerzner International, Pocono Pines, PA, United States
Director, Residential Technical Services (18350)
Job Summary The Director, Residential Technical Services provides comprehensive technical services leadership for Kerzner International's branded residential portfolio including Atlantis Residences and One&Only Private Homes globally. This position reports to the Senior Vice President, Design & Construction and requires extensive branded residential experience with a global luxury hospitality operator, ensuring all residential projects are delivered in line with design programs, technical specifications, and operational requirements while maintaining the highest standards of luxury residential development.
The role serves as the primary technical services resource for branded residential developments worldwide, providing expert guidance on all technical services matters throughout the sales and marketing strategy, design development, construction delivery, and operational handover. The position manages residential technical services from concept through completion ensuring residential design intent, brand standards, and owner expectations are achieved while coordinating with sales teams, developers, architects, and consultants on residential‑specific requirements across diverse international markets.
Key Responsibilities
Provide comprehensive technical services leadership for branded residential portfolio including Atlantis and SIRO Residences and One&Only Private Homes globally
Serve as primary technical services resource for residential developments ensuring expertise throughout project lifecycle
Provide expert guidance on all technical services related items throughout sales and marketing strategy
Support residential sales teams with technical specifications, unit configurations, and customization frameworks
Align technical services deliverables with residential marketing collateral and sales documentation
Ensure all residential projects are delivered in line with design programs, technical specifications, and brand requirements
Develop and maintain residential technical services standards and guidelines for branded residential developments
Review and approve residential design deliverables ensuring alignment with luxury residential brand positioning
Provide technical expertise on residential unit layouts, finishes specifications, and MEP systems
Coordinate residential design development ensuring integration across architectural, interior, and engineering disciplines
Liaise with developers, architects, and consultants ensuring residential project requirements are incorporated into deliverables
Review residential design deliverables making necessary comments ensuring compliance with brand standards
Coordinate with Architect of Record and construction teams ensuring quality residential delivery on time and within budget
Oversee residential technical services from pre-design through production of as‑built drawings
Ensure compliance with relevant residential codes, luxury specifications, and international building standards
Monitor residential construction reporting any deviations from design intent throughout project stages
Assist on‑site teams in resolving residential design issues during construction with practical operational feedback
Provide technical guidance on residential mock‑up units ensuring incorporation of all brand requirements
Coordinate residential amenity design including pools, spas, fitness centers, and private dining facilities
Provide technical services input on residential operational models and owner experience requirements
Support residential procurement activities providing technical guidance on FF&E and OS&E specifications for private homes
Develop residential technical services documentation including design briefs, specifications, and standards manuals
Prepare residential technical services presentations for developers, ownership groups, and residential stakeholders
Conduct site visits monitoring residential construction quality and technical implementation
Support new residential business development with technical services reviews and feasibility assessments
Coordinate with Residential Operations team on amenity design, unit configurations, and ownership experience delivery
Provide technical services guidance on residential customization programs and buyer modification processes
Ensure residential projects meet luxury hospitality standards while addressing unique residential ownership requirements
Collaborate with global residential team ensuring consistency in technical services delivery across portfolio
Stay current with luxury residential market trends, innovative building systems, and branded residential best practices
Skills, Experience & Educational Requirements
Bachelor's degree in Architecture, Interior Design, Engineering, or related technical discipline required; Master's degree preferred
12 years of progressive experience in branded residential technical services with global luxury hospitality operator essential
Proven track record delivering branded residences with internationally recognized luxury hospitality brands required
Deep expertise in luxury branded residential development across multiple international markets
Extensive experience with residential design standards, specifications, and luxury finishing
Strong technical knowledge of residential systems including MEP, building automation, and smart home technologies
Understanding of residential sales and marketing processes and how technical services supports commercial objectives
Experience providing technical guidance to sales teams on unit specifications and customization options
Proficiency in design software including AutoCAD, Revit, and Adobe Creative Suite
Knowledge of international residential building codes, luxury specifications, and compliance
Excellent communication skills with ability to engage developers, architects, sales teams, and high-net-worth owners
Strong project management capabilities with ability to oversee multiple residential developments simultaneously
Understanding of luxury residential market dynamics and high-net-worth owner expectations
Experience with residential amenity design and private home technical specifications
Ability to balance luxury hospitality standards with residential ownership requirements
Proven ability to work under pressure, meet deadlines, and deliver exceptional quality
Self-motivated, approachable, and professional with strong stakeholder management
Willingness to travel extensively internationally to support residential projects globally
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Job Summary The Director, Residential Technical Services provides comprehensive technical services leadership for Kerzner International's branded residential portfolio including Atlantis Residences and One&Only Private Homes globally. This position reports to the Senior Vice President, Design & Construction and requires extensive branded residential experience with a global luxury hospitality operator, ensuring all residential projects are delivered in line with design programs, technical specifications, and operational requirements while maintaining the highest standards of luxury residential development.
The role serves as the primary technical services resource for branded residential developments worldwide, providing expert guidance on all technical services matters throughout the sales and marketing strategy, design development, construction delivery, and operational handover. The position manages residential technical services from concept through completion ensuring residential design intent, brand standards, and owner expectations are achieved while coordinating with sales teams, developers, architects, and consultants on residential‑specific requirements across diverse international markets.
Key Responsibilities
Provide comprehensive technical services leadership for branded residential portfolio including Atlantis and SIRO Residences and One&Only Private Homes globally
Serve as primary technical services resource for residential developments ensuring expertise throughout project lifecycle
Provide expert guidance on all technical services related items throughout sales and marketing strategy
Support residential sales teams with technical specifications, unit configurations, and customization frameworks
Align technical services deliverables with residential marketing collateral and sales documentation
Ensure all residential projects are delivered in line with design programs, technical specifications, and brand requirements
Develop and maintain residential technical services standards and guidelines for branded residential developments
Review and approve residential design deliverables ensuring alignment with luxury residential brand positioning
Provide technical expertise on residential unit layouts, finishes specifications, and MEP systems
Coordinate residential design development ensuring integration across architectural, interior, and engineering disciplines
Liaise with developers, architects, and consultants ensuring residential project requirements are incorporated into deliverables
Review residential design deliverables making necessary comments ensuring compliance with brand standards
Coordinate with Architect of Record and construction teams ensuring quality residential delivery on time and within budget
Oversee residential technical services from pre-design through production of as‑built drawings
Ensure compliance with relevant residential codes, luxury specifications, and international building standards
Monitor residential construction reporting any deviations from design intent throughout project stages
Assist on‑site teams in resolving residential design issues during construction with practical operational feedback
Provide technical guidance on residential mock‑up units ensuring incorporation of all brand requirements
Coordinate residential amenity design including pools, spas, fitness centers, and private dining facilities
Provide technical services input on residential operational models and owner experience requirements
Support residential procurement activities providing technical guidance on FF&E and OS&E specifications for private homes
Develop residential technical services documentation including design briefs, specifications, and standards manuals
Prepare residential technical services presentations for developers, ownership groups, and residential stakeholders
Conduct site visits monitoring residential construction quality and technical implementation
Support new residential business development with technical services reviews and feasibility assessments
Coordinate with Residential Operations team on amenity design, unit configurations, and ownership experience delivery
Provide technical services guidance on residential customization programs and buyer modification processes
Ensure residential projects meet luxury hospitality standards while addressing unique residential ownership requirements
Collaborate with global residential team ensuring consistency in technical services delivery across portfolio
Stay current with luxury residential market trends, innovative building systems, and branded residential best practices
Skills, Experience & Educational Requirements
Bachelor's degree in Architecture, Interior Design, Engineering, or related technical discipline required; Master's degree preferred
12 years of progressive experience in branded residential technical services with global luxury hospitality operator essential
Proven track record delivering branded residences with internationally recognized luxury hospitality brands required
Deep expertise in luxury branded residential development across multiple international markets
Extensive experience with residential design standards, specifications, and luxury finishing
Strong technical knowledge of residential systems including MEP, building automation, and smart home technologies
Understanding of residential sales and marketing processes and how technical services supports commercial objectives
Experience providing technical guidance to sales teams on unit specifications and customization options
Proficiency in design software including AutoCAD, Revit, and Adobe Creative Suite
Knowledge of international residential building codes, luxury specifications, and compliance
Excellent communication skills with ability to engage developers, architects, sales teams, and high-net-worth owners
Strong project management capabilities with ability to oversee multiple residential developments simultaneously
Understanding of luxury residential market dynamics and high-net-worth owner expectations
Experience with residential amenity design and private home technical specifications
Ability to balance luxury hospitality standards with residential ownership requirements
Proven ability to work under pressure, meet deadlines, and deliver exceptional quality
Self-motivated, approachable, and professional with strong stakeholder management
Willingness to travel extensively internationally to support residential projects globally
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