
Director, Global Customer Support — Time & HR
Rippling, San Francisco, CA, United States
A leading HR technology company based in California is seeking an experienced Customer Support leader to manage and scale their support team. The role involves developing hiring strategies, ensuring top-notch performance metrics, and collaborating with cross-functional teams to enhance the customer experience. Candidates should have over 12 years of relevant experience, particularly within B2B products like HR and Payroll. This position offers a hybrid work model and competitive salary with benefits.
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