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Global Director of Customer Support (Hybrid)

Rippling, Austin, TX, United States


A dynamic technology company based in Austin, Texas, is seeking an experienced support leader to oversee customer support for Time products. You will be responsible for scaling a 60-person team to 100, developing hiring strategies, and improving support processes and performance metrics. This role requires 12+ years of leadership experience in fast-paced environments, and extensive knowledge of HR and payroll systems. Candidates should be comfortable in a hybrid work environment. Competitive salary offered. #J-18808-Ljbffr