Customer Communications Specialist
Virtual Vocations Inc, New York, NY, United States
A company is looking for a Customer & Member Communications Content Specialist.
Key Responsibilities
Create clear and impactful content for customer and member communications Build and send customer-facing emails, ensuring accuracy and alignment with brand strategy Maintain messaging consistency across B2B and B2C communications, acting as a quality control layer
Required Qualifications
1-3 years of experience in content, marketing, or communications Strong writing skills focused on clarity, structure, and action Experience creating email communications and client-facing materials Hands-on experience with an email platform (e.g., ClickDimensions, HubSpot) Experience using AI tools to enhance content quality and efficiency
Create clear and impactful content for customer and member communications Build and send customer-facing emails, ensuring accuracy and alignment with brand strategy Maintain messaging consistency across B2B and B2C communications, acting as a quality control layer
Required Qualifications
1-3 years of experience in content, marketing, or communications Strong writing skills focused on clarity, structure, and action Experience creating email communications and client-facing materials Hands-on experience with an email platform (e.g., ClickDimensions, HubSpot) Experience using AI tools to enhance content quality and efficiency