Director of Training and Onboarding
Virtual Vocations Inc, New York, NY, United States
A company is looking for a Director of Training and Onboarding.
Key Responsibilities
Support new dealer onboarding from initial signup through the first 20 months Coordinate performance tracking and implement corrective actions for performance gaps Serve as the primary point of contact for new dealers during onboarding and conduct regular check-ins
Required Qualifications
2-5+ years in account management, sales coordination, or customer success Strong understanding of sales processes and customer lifecycle Experience in dealer networks, channel sales, or home services is a plus Highly organized with strong follow-through and accountability mindset Comfortable managing multiple dealer accounts simultaneously
Support new dealer onboarding from initial signup through the first 20 months Coordinate performance tracking and implement corrective actions for performance gaps Serve as the primary point of contact for new dealers during onboarding and conduct regular check-ins
Required Qualifications
2-5+ years in account management, sales coordination, or customer success Strong understanding of sales processes and customer lifecycle Experience in dealer networks, channel sales, or home services is a plus Highly organized with strong follow-through and accountability mindset Comfortable managing multiple dealer accounts simultaneously