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Colorado Patient Account Associate

Virtual Vocations Inc, New York, NY, United States


A company is looking for a Patient Account Associate to provide exceptional customer service and manage account handling processes. Key Responsibilities

Identify and document payment details, making adjustments to payment postings as necessary Initiate and manage payer recoupments, refunds, and follow up to ensure account resolution Navigate payer claim portals and interpret payer contracts to ensure accurate account coding

Required Qualifications

Advanced knowledge of revenue cycle and health insurance payers Experience in reading and understanding payer contracts and EOBs Proficient in payment handling and coordination of benefits Ability to train and mentor new and existing associates Familiarity with HIPAA regulations