Assistant Director Department
THE JEWISH BOARD, New York, NY, United States
Overview
For nearly 150 years, The Jewish Board has been delivering innovative, best-in-class mental and behavioral health services. We serve everyone from infants and their families to children, teens, and adults, providing opportunities to use skills, training, and compassion to make a difference in the lives of over 45,000 New Yorkers each year. Location: 2233 Nostrand Ave, Brooklyn, NY 11210, US Purpose
The Jewish Board’s Adult Residential Division supports adults with serious and persistent mental illness to live in the community with as much independence as possible. Staff model and guide residents to create and meet personalized recovery goals, develop independent living skills, and live in a healthy and secure manner. Our work is guided by principles that emphasize stable housing, a culturally competent and anti-racist lens, and respect for each individual’s journey. Position Overview
The Assistant Program Director (APD) ensures programmatic systems are in place to meet clients’ safety and service needs. The APD supervises Social Workers, Case Managers, and Case Associates, and provides clinical and administrative oversight of the program. The APD delivers on-going training, supervision, and guidance to staff, ensuring knowledge of regulatory requirements and agency practices, policy/standards. The APD provides program oversight in the absence of the Program Director and carries a cell phone 24x7x365. Key Essential Functions
Provides regular supervision to Social Workers, Case Managers, and Case Associates staff. Reviews and evaluates comprehensive assessments, progress notes, service plan reviews, and discharge plans for quality and compliance. Works with Residence Managers on staffing/scheduling; reviews and approves weekly timesheets and overtime. Facilitates high-risk and group supervisions. Participates in case conferences with external sources. Collaborates with other JB Departments (Facilities, Clinics, Central Intake, etc.) for program needs. Participates in staff evaluations and ensures regulatory/agency compliance with trainings. Collaborates with Residence Manager to ensure apartments are safe. Participates in administrative meetings and other on/off-site meetings as scheduled. Participates in client/tenant meetings and works with staff to address entitlements issues. Runs reports in Tableau, the agency’s reporting system, and documents work in MyAvatar (the agency’s EHR system). Understands and uses the agency’s ticketing system, SysAid. Conducts apartment administrative walkthroughs and submits internal reports as needed. Participates in all meetings as assigned and works as part of a service delivery team. Travel to apartments within the five boroughs on a weekly basis. Other duties as assigned. Core Competencies
Knowledge of and experience with housing and supportive housing program operations. Strong supervision skills with the ability to motivate staff, build teams, and retain employees. Excellent verbal and written communication skills. Ability to understand broader agency issues while maintaining attention to detail. Problem-solving orientation, resourcefulness, resilience. Ability to travel to visit resident apartments when needed. Educational/Training Required
LCSW, MSW, or other clinical qualification preferred; MPA, MPH, or related degree considered. Experience and Language Preferences
Minimum of five (5) years’ experience. Prior experience working with adults diagnosed with mental illness, homelessness, and substance abuse history required. Ability to work independently on projects and as a collaborator; organized and meticulous with strong attention to detail. Computer Skills
Strong skills in Microsoft Word and Excel; technologically competent in administrative practices. Physical Demands and Work Environment
Work environment generally does not involve physical risk or hazardous conditions. Physical requirements: sit about 70% of the time; stand about 30% of the time. Equal Opportunity and Accommodations
We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law. We will endeavor to make reasonable accommodations for qualified employees with disabilities, unless the accommodation would impose an undue hardship on operations. Employees who need assistance because of a physical or mental condition should contact Human Resources. We value diversity and encourage candidates from historically marginalized backgrounds to apply. We are committed to building diverse, equitable, and inclusive teams to support our mission.
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For nearly 150 years, The Jewish Board has been delivering innovative, best-in-class mental and behavioral health services. We serve everyone from infants and their families to children, teens, and adults, providing opportunities to use skills, training, and compassion to make a difference in the lives of over 45,000 New Yorkers each year. Location: 2233 Nostrand Ave, Brooklyn, NY 11210, US Purpose
The Jewish Board’s Adult Residential Division supports adults with serious and persistent mental illness to live in the community with as much independence as possible. Staff model and guide residents to create and meet personalized recovery goals, develop independent living skills, and live in a healthy and secure manner. Our work is guided by principles that emphasize stable housing, a culturally competent and anti-racist lens, and respect for each individual’s journey. Position Overview
The Assistant Program Director (APD) ensures programmatic systems are in place to meet clients’ safety and service needs. The APD supervises Social Workers, Case Managers, and Case Associates, and provides clinical and administrative oversight of the program. The APD delivers on-going training, supervision, and guidance to staff, ensuring knowledge of regulatory requirements and agency practices, policy/standards. The APD provides program oversight in the absence of the Program Director and carries a cell phone 24x7x365. Key Essential Functions
Provides regular supervision to Social Workers, Case Managers, and Case Associates staff. Reviews and evaluates comprehensive assessments, progress notes, service plan reviews, and discharge plans for quality and compliance. Works with Residence Managers on staffing/scheduling; reviews and approves weekly timesheets and overtime. Facilitates high-risk and group supervisions. Participates in case conferences with external sources. Collaborates with other JB Departments (Facilities, Clinics, Central Intake, etc.) for program needs. Participates in staff evaluations and ensures regulatory/agency compliance with trainings. Collaborates with Residence Manager to ensure apartments are safe. Participates in administrative meetings and other on/off-site meetings as scheduled. Participates in client/tenant meetings and works with staff to address entitlements issues. Runs reports in Tableau, the agency’s reporting system, and documents work in MyAvatar (the agency’s EHR system). Understands and uses the agency’s ticketing system, SysAid. Conducts apartment administrative walkthroughs and submits internal reports as needed. Participates in all meetings as assigned and works as part of a service delivery team. Travel to apartments within the five boroughs on a weekly basis. Other duties as assigned. Core Competencies
Knowledge of and experience with housing and supportive housing program operations. Strong supervision skills with the ability to motivate staff, build teams, and retain employees. Excellent verbal and written communication skills. Ability to understand broader agency issues while maintaining attention to detail. Problem-solving orientation, resourcefulness, resilience. Ability to travel to visit resident apartments when needed. Educational/Training Required
LCSW, MSW, or other clinical qualification preferred; MPA, MPH, or related degree considered. Experience and Language Preferences
Minimum of five (5) years’ experience. Prior experience working with adults diagnosed with mental illness, homelessness, and substance abuse history required. Ability to work independently on projects and as a collaborator; organized and meticulous with strong attention to detail. Computer Skills
Strong skills in Microsoft Word and Excel; technologically competent in administrative practices. Physical Demands and Work Environment
Work environment generally does not involve physical risk or hazardous conditions. Physical requirements: sit about 70% of the time; stand about 30% of the time. Equal Opportunity and Accommodations
We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law. We will endeavor to make reasonable accommodations for qualified employees with disabilities, unless the accommodation would impose an undue hardship on operations. Employees who need assistance because of a physical or mental condition should contact Human Resources. We value diversity and encourage candidates from historically marginalized backgrounds to apply. We are committed to building diverse, equitable, and inclusive teams to support our mission.
#J-18808-Ljbffr