Customer Service Representative
Transdev, Burnsville, MN, United States
Customer Service Representative
Transdev in Burnsville, MN is hiring a Customer Service Representative to act as a liaison for our customers, providers, and clients. We are seeking friendly, customer service‑oriented people who are dedicated to safety.
Key Responsibilities
Respond to customer inquiries and concerns with timely responses and accurate information or redirect to a supervisor.
Have a comprehensive understanding of policies and procedures.
Meet or exceed established performance requirements.
Document trip authorizations and details including transportation type, pickup times, appointment times and addresses.
Other duties as required.
Qualifications
High School Diploma, GED or equivalent.
Computer literate.
Excellent customer service skills.
Ability to operate standard telephone system.
Must be able to work shifts or flexible work schedules as needed.
Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Benefits
Competitive pay: minimum $20.00/hour – maximum $23.75/hour (Non‑CBA Position)
Vacation: minimum of two weeks
Sick days: 5 days
Holidays: 12 days (8 standard and 4 floating)
Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short‑term disability, voluntary long‑term disability.
Reasonable Accommodations Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If reasonable accommodation is needed to participate in the job application or interview process, please contact us.jobs@transdev.com.
Drug‑Free Workplace Transdev maintains a drug‑free workplace. Applicants must be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.) and successfully pass a pre‑employment drug screen.
California Applicants Please Click Here for CA Employee Privacy Policy.
Equal Employment Opportunity Statement Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion, or other legally protected status.
Additional Information The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
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Key Responsibilities
Respond to customer inquiries and concerns with timely responses and accurate information or redirect to a supervisor.
Have a comprehensive understanding of policies and procedures.
Meet or exceed established performance requirements.
Document trip authorizations and details including transportation type, pickup times, appointment times and addresses.
Other duties as required.
Qualifications
High School Diploma, GED or equivalent.
Computer literate.
Excellent customer service skills.
Ability to operate standard telephone system.
Must be able to work shifts or flexible work schedules as needed.
Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Benefits
Competitive pay: minimum $20.00/hour – maximum $23.75/hour (Non‑CBA Position)
Vacation: minimum of two weeks
Sick days: 5 days
Holidays: 12 days (8 standard and 4 floating)
Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short‑term disability, voluntary long‑term disability.
Reasonable Accommodations Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If reasonable accommodation is needed to participate in the job application or interview process, please contact us.jobs@transdev.com.
Drug‑Free Workplace Transdev maintains a drug‑free workplace. Applicants must be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.) and successfully pass a pre‑employment drug screen.
California Applicants Please Click Here for CA Employee Privacy Policy.
Equal Employment Opportunity Statement Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion, or other legally protected status.
Additional Information The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
#J-18808-Ljbffr