Client Portfolio Manager
Virtual Vocations Inc, New York, NY, United States
A company is looking for a Client Portfolio Manager to ensure customer success with their solutions.
Key Responsibilities
Manage ongoing customer needs to drive retention and loyalty Advocate for customer needs across departments and facilitate community participation Assess renewal health and identify upsell opportunities while developing customer advocacy
Required Qualifications
3-5 years of customer-facing experience in Client Success, Sales, Account Management, or Project Management Experience with CRM systems Ability to understand the company's solution sets and address customer business problems Experience in delivering software implementation and adoption best practices High technical aptitude for customer use cases and architectural requirements
Manage ongoing customer needs to drive retention and loyalty Advocate for customer needs across departments and facilitate community participation Assess renewal health and identify upsell opportunities while developing customer advocacy
Required Qualifications
3-5 years of customer-facing experience in Client Success, Sales, Account Management, or Project Management Experience with CRM systems Ability to understand the company's solution sets and address customer business problems Experience in delivering software implementation and adoption best practices High technical aptitude for customer use cases and architectural requirements