
Senior Customer Advocacy Lead — Escalations & Risk
First American, Sandy Springs, GA, United States
A national mortgage service provider is seeking a Customer Advocacy Lead in Sandy Springs, Georgia. This role involves managing escalated cases, supporting team development, and enhancing process efficiencies. Candidates should have over 8 years of experience in mortgage servicing and exceptional analytical skills. At the company, diversity, equity, and inclusion are celebrated, alongside a comprehensive benefits package including medical, dental, and a 401k plan.
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