Product Success Director, Life Sciences SaaS

A leading biotechnology firm in North Carolina is seeking an Associate Director of Customer Success to ensure clients achieve measurable results with their solutions. This role requires overseeing customer adoption, optimization, and support, along with managing relationships throughout the client lifecycle. The ideal candidate will posses a strong background in clinical trial workflows and SaaS management, with proven leadership skills to drive compliance and value enhancement. Salary range is $83,600 - $232,900 depending on experience. #J-18808-Ljbffr