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Sales Operations Planning Manager

LMK Recruiting Solutions, Chicago, IL, United States


Location:

Greater Chicago Area, IL (On-Site)

Reports to:

Director of Operations

About the Role We are seeking a strategic and hands-on

Manager of Sales & Operations Planning (S&OP)

to lead the end-to-end planning function across a complex manufacturing environment. This role is responsible for aligning demand, supply, and inventory to ensure the business operates efficiently while meeting customer commitments.

You will own the S&OP process, lead Buyers and Planners, and drive execution across multiple fulfillment models including Make-to-Order (MTO), Assemble-to-Order (ATO), Engineer-to-Order (ETO), and Make-to-Stock (MTS). This is a high-impact leadership role for someone who thrives in fast-paced, multi-SKU environments and can balance strategy with execution.

Key Responsibilities

Own and lead the S&OP process, aligning demand forecasts with supply, capacity, and inventory strategies

Translate commercial demand into actionable production and procurement plans

Partner cross-functionally with Sales, Operations, Engineering, and Finance to manage risks and trade-offs

Establish planning cadence, forecasting discipline, and data integrity across teams

Buying & Procurement Oversight

Lead and develop the Buying team

Establish sourcing strategies aligned with demand and inventory goals

Ensure timely material availability to support production and customer commitments

Manage supplier performance, lead times, and risk mitigation strategies

Planning & Scheduling

Lead and develop the Planning team

Own master production scheduling across MTO, ATO, ETO, and MTS workflows

Ensure production plans are realistic and aligned with capacity constraints

Drive continuous improvement in planning accuracy and execution

Inventory Management

Own enterprise-wide inventory strategy and performance

Implement and manage ABC classification frameworks and stocking policies

Balance service levels with inventory turns and working capital efficiency

Address excess, obsolete, and slow-moving inventory through data-driven actions

Operational Alignment

Define and standardize planning rules across multiple fulfillment models

Partner with Engineering and Operations on ETO workflows and constraints

Align inventory positioning with customer expectations and lead-time commitments

Drive scalability and consistency across operating units

Performance & Continuous Improvement

Establish and track KPIs including forecast accuracy, service levels, inventory turns, and plan adherence

Use data to identify gaps and drive corrective actions

Lead continuous improvement initiatives across planning and procurement

Support ERP and planning system enhancements

Qualifications

5+ years of experience in supply chain, planning, or operations leadership

Proven experience leading Buyers and Planners in a manufacturing environment

Strong knowledge of MTO, ATO, ETO, and MTS operating models

Deep understanding of inventory management, including ABC classification

Experience building and running S&OP processes in multi-SKU, multi-site environments

Strong analytical mindset with the ability to translate data into action

Excellent cross-functional leadership and communication skills

Comfortable operating in a fast-paced, evolving environment

Bachelor’s degree in Supply Chain, Operations, Engineering, or related field preferred

Why This Role This is an opportunity to step into a highly visible leadership role where you will shape planning strategy, drive operational discipline, and directly impact business performance. You’ll work cross-functionally with key stakeholders and play a critical role in building a scalable, high-performing supply chain.

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