Outreach and Advocacy Specialist-1
City of Dallas, Dallas, TX, United States
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Job Summary Responsible for providing direct human or social services to unsheltered homeless citizens per established policies and procedures and addressing the health and safety issues impacting the surrounding community and citizens in the City of Dallas.
Essential Functions
Identifies and addresses public health and safety issues for individuals experiencing homelessness; identifies, refers, tracks, and measures ways to minimize the impact in the community.
Engages, assesses, and refers unsheltered homeless citizens to a variety of resources for behavioral, mental, and physical intervention.
Encourages and works with individuals experiencing homelessness to leave the streets, secure safe and stable housing, or reunite them with their families.
Develops, fosters, and maintains positive relationships with vendors to address public and health and safety issues at homeless encampments; ensures cleanup, closures, and site hardening or reclamation.
Maintains accurate records, statistics, and documentation of services and referrals in the Homeless Management Information System to evaluate the goals and objectives of the Street and Outreach Services.
Collaborates, engages, and communicates with agencies serving the homeless that utilize multidisciplinary approaches to map out effective intervention strategies designed to assist the homeless.
Assists and supports individuals and families in developing an appropriate stabilization plan designed to sustain self‑sufficiency and reduce chronic homelessness.
Attends meetings by providing motivational interviews, presentations, and reports to management and resource partners; facilitates stakeholder meetings in assigned districts to discuss and address community concerns.
Responds to assigned service requests within an established timeframe; proactively assesses new and growing encampments in the area.
Performs any and all other work as needed or assigned.
Knowledge and Skills
Knowledge of federal, state, and local behavioral health guidelines and the ability to apply guidelines to program operations with homeless clients.
Knowledge of social service delivery systems, including the network of local social service agencies.
Knowledge of physical and mental health issues.
Knowledge of City policies and procedures.
Ability to interact with clients from various socioeconomic backgrounds.
Ability to identify public health and safety issues.
Communicating effectively verbally and in writing.
Establishing and maintaining effective working relationships.
Minimum Qualifications Education
Bachelor’s degree in a Social Science, Psychology or Human Services related field.
Experience
Two (2) years of experience in social services field which included providing direct human/social services.
Equivalencies
A high school diploma or GED plus six (6) years of the required experience will meet the education and experience requirements.
Associate degree in any field plus four (4) years of required experience will meet the education and experience requirements.
Bachelor’s degree (or higher) in a non‑specified field plus four (4) years of required experience will meet the education and experience requirements.
Master’s degree (or higher) in a specified field will meet the education and experience requirements.
Licenses and Certifications
Valid driver's license with good driving record.
Salary Range: $26.65 - $31.28. The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.
City of Dallas is an Equal Opportunity Employer.
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Job Summary Responsible for providing direct human or social services to unsheltered homeless citizens per established policies and procedures and addressing the health and safety issues impacting the surrounding community and citizens in the City of Dallas.
Essential Functions
Identifies and addresses public health and safety issues for individuals experiencing homelessness; identifies, refers, tracks, and measures ways to minimize the impact in the community.
Engages, assesses, and refers unsheltered homeless citizens to a variety of resources for behavioral, mental, and physical intervention.
Encourages and works with individuals experiencing homelessness to leave the streets, secure safe and stable housing, or reunite them with their families.
Develops, fosters, and maintains positive relationships with vendors to address public and health and safety issues at homeless encampments; ensures cleanup, closures, and site hardening or reclamation.
Maintains accurate records, statistics, and documentation of services and referrals in the Homeless Management Information System to evaluate the goals and objectives of the Street and Outreach Services.
Collaborates, engages, and communicates with agencies serving the homeless that utilize multidisciplinary approaches to map out effective intervention strategies designed to assist the homeless.
Assists and supports individuals and families in developing an appropriate stabilization plan designed to sustain self‑sufficiency and reduce chronic homelessness.
Attends meetings by providing motivational interviews, presentations, and reports to management and resource partners; facilitates stakeholder meetings in assigned districts to discuss and address community concerns.
Responds to assigned service requests within an established timeframe; proactively assesses new and growing encampments in the area.
Performs any and all other work as needed or assigned.
Knowledge and Skills
Knowledge of federal, state, and local behavioral health guidelines and the ability to apply guidelines to program operations with homeless clients.
Knowledge of social service delivery systems, including the network of local social service agencies.
Knowledge of physical and mental health issues.
Knowledge of City policies and procedures.
Ability to interact with clients from various socioeconomic backgrounds.
Ability to identify public health and safety issues.
Communicating effectively verbally and in writing.
Establishing and maintaining effective working relationships.
Minimum Qualifications Education
Bachelor’s degree in a Social Science, Psychology or Human Services related field.
Experience
Two (2) years of experience in social services field which included providing direct human/social services.
Equivalencies
A high school diploma or GED plus six (6) years of the required experience will meet the education and experience requirements.
Associate degree in any field plus four (4) years of required experience will meet the education and experience requirements.
Bachelor’s degree (or higher) in a non‑specified field plus four (4) years of required experience will meet the education and experience requirements.
Master’s degree (or higher) in a specified field will meet the education and experience requirements.
Licenses and Certifications
Valid driver's license with good driving record.
Salary Range: $26.65 - $31.28. The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.
City of Dallas is an Equal Opportunity Employer.
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