Senior Customer Success Manager — ROI‑Driven Strategist

A leading cloud solution provider based in San Francisco is seeking a Senior Customer Success Manager. This strategic role focuses on driving client success by improving customer adoption of Salesforce solutions. Key responsibilities include engaging with multi-org customers, managing stakeholder relationships, and mentoring team members. Required qualifications include 5-6 years of experience in customer success or SaaS, exceptional communication skills, and knowledge of Sales and Service Clouds. The position allows for flexible office arrangements but mandates in-office presence at least three days a week. #J-18808-Ljbffr