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Senior Customer Success Manager — ROI‑Driven Strategist

Salesforce, Indianapolis, IN, United States


A leading cloud services company is looking for a Senior Manager of Customer Success to drive strategic initiatives and manage relationships with multi-org customers. This role requires 5–6 years of relevant experience, exceptional communication skills, and knowledge of Salesforce's Sales and Service Clouds. Responsibilities include navigating customer dynamics, managing complex programs, and providing advisory services to ensure client success. The position offers flexibility with in-office requirements at least three days a week and includes a comprehensive benefits package. #J-18808-Ljbffr