Head of Customer Support: AI-Driven Global CX Leader

A leading technology company in New York is looking for a Customer Experience Manager to own the entire customer experience and lead a 43-person team. This role involves managing high ticket volumes and implementing an AI-first support strategy. The ideal candidate has over 3 years of experience in customer support leadership and is metrics obsessed. Compensation includes a robust salary, unlimited PTO, and exceptional perks such as UberEats credits and a gym membership. #J-18808-Ljbffr