Parts Advisor / Reno Harley-Davidson
Wise Auto Group, Reno, NV, United States
Parts Advisor – Reno Harley-Davidson
Location:
Reno, NV
Employment Type:
Full-Time
Position Summary Reno Harley-Davidson is seeking a professional, customer-focused Parts Advisor to join our team. This role is responsible for assisting customers and service technicians with parts and accessory needs while supporting overall dealership sales and operational efficiency. The ideal candidate is organized, knowledgeable, and capable of delivering a high level of customer service in a fast-paced environment.
Key Responsibilities
Assist retail and service customers in identifying and purchasing appropriate parts, accessories, and apparel
Provide accurate parts lookups and product recommendations based on customer needs
Support the Service Department by sourcing and supplying parts for repair orders in a timely manner
Process parts orders, special orders, and backorders with accuracy
Receive, inspect, and stock incoming inventory
Maintain proper inventory levels and ensure accurate recordkeeping
Merchandise and maintain an organized, clean, and professional parts showroom
Handle customer inquiries, returns, and warranty-related issues in a professional manner
Follow up on outstanding orders and ensure timely customer communication
Qualifications
Strong customer service and communication skills
Basic knowledge of motorcycles, parts, and accessories is preferred but not required
Ability to work in a fast-paced, team-oriented environment
Strong organizational skills and attention to detail
Proficiency with basic computer systems and point-of-sale software
Compensation & Benefits
Competitive hourly pay plus performance-based incentives
Employee discounts on motorcycles, parts, and apparel
Opportunities for professional growth and advancement
Supportive team environment within a high-performing dealership
Work Environment This position operates in a dealership setting with frequent customer interaction. The role requires standing for extended periods, handling parts and inventory, and working in both front-facing and back-of-house areas.
Equal Opportunity Employer Reno Harley-Davidson is an equal opportunity employer and is committed to creating an inclusive environment for all employees.
Apply today to join a team committed to delivering exceptional customer experiences and operational excellence.
#J-18808-Ljbffr
Location:
Reno, NV
Employment Type:
Full-Time
Position Summary Reno Harley-Davidson is seeking a professional, customer-focused Parts Advisor to join our team. This role is responsible for assisting customers and service technicians with parts and accessory needs while supporting overall dealership sales and operational efficiency. The ideal candidate is organized, knowledgeable, and capable of delivering a high level of customer service in a fast-paced environment.
Key Responsibilities
Assist retail and service customers in identifying and purchasing appropriate parts, accessories, and apparel
Provide accurate parts lookups and product recommendations based on customer needs
Support the Service Department by sourcing and supplying parts for repair orders in a timely manner
Process parts orders, special orders, and backorders with accuracy
Receive, inspect, and stock incoming inventory
Maintain proper inventory levels and ensure accurate recordkeeping
Merchandise and maintain an organized, clean, and professional parts showroom
Handle customer inquiries, returns, and warranty-related issues in a professional manner
Follow up on outstanding orders and ensure timely customer communication
Qualifications
Strong customer service and communication skills
Basic knowledge of motorcycles, parts, and accessories is preferred but not required
Ability to work in a fast-paced, team-oriented environment
Strong organizational skills and attention to detail
Proficiency with basic computer systems and point-of-sale software
Compensation & Benefits
Competitive hourly pay plus performance-based incentives
Employee discounts on motorcycles, parts, and apparel
Opportunities for professional growth and advancement
Supportive team environment within a high-performing dealership
Work Environment This position operates in a dealership setting with frequent customer interaction. The role requires standing for extended periods, handling parts and inventory, and working in both front-facing and back-of-house areas.
Equal Opportunity Employer Reno Harley-Davidson is an equal opportunity employer and is committed to creating an inclusive environment for all employees.
Apply today to join a team committed to delivering exceptional customer experiences and operational excellence.
#J-18808-Ljbffr