Intake Specialist
Newport Healthcare, Seymour, CT, United States
Responsibilities
The Intake Specialist is the liaison between the Admissions Department and Program Staff.
Essential Duties
Act independently to recognize, acknowledge, and ensure client engagement upon arrival.
Establish rapport with clients, families, and other professionals.
Facilitate all intake activities.
Coordinate face‑to‑face assessments.
Collect and ensure all admissions‑related paperwork is accurately completed.
Generate EHR chart for all new admits.
Conduct tours.
Represent and introduce professionals, clients, and families to Newport Healthcare.
Acclimate client into environment.
Assist Admissions Department with over‑the‑phone assessments as needed.
Qualifications
Associate degree or high school diploma and two (2) years of customer service experience required.
Bachelor’s degree preferred.
Two years’ experience in Admission and/or behavioral health preferred.
Two years residential treatment or inpatient experience preferred.
Benefits
Medical/Dental/Vision
Company‑paid life insurance
Voluntary STD/LTD
Flexible Spending Accounts
401k
PTO/Sick
Equal Employment Opportunity Statement Newport Healthcare is an Equal Opportunity Employer. Newport Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws.
Newport Healthcare is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process please email accommodations@newportacademy.com for assistance.
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Essential Duties
Act independently to recognize, acknowledge, and ensure client engagement upon arrival.
Establish rapport with clients, families, and other professionals.
Facilitate all intake activities.
Coordinate face‑to‑face assessments.
Collect and ensure all admissions‑related paperwork is accurately completed.
Generate EHR chart for all new admits.
Conduct tours.
Represent and introduce professionals, clients, and families to Newport Healthcare.
Acclimate client into environment.
Assist Admissions Department with over‑the‑phone assessments as needed.
Qualifications
Associate degree or high school diploma and two (2) years of customer service experience required.
Bachelor’s degree preferred.
Two years’ experience in Admission and/or behavioral health preferred.
Two years residential treatment or inpatient experience preferred.
Benefits
Medical/Dental/Vision
Company‑paid life insurance
Voluntary STD/LTD
Flexible Spending Accounts
401k
PTO/Sick
Equal Employment Opportunity Statement Newport Healthcare is an Equal Opportunity Employer. Newport Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws.
Newport Healthcare is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process please email accommodations@newportacademy.com for assistance.
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