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Customer Service Rep / Inside Sales

Tonna Mechanical, Inc., Rochester, MN, United States


Tonna Mechanical, family owned and operated for over 40 years, is hiring a

Customer Service Representative / Inside Sales Representative .

We are looking for someone with a

strong phone presence , excellent communication skills, and the ability to thrive in a

fast-paced, goal-driven environment . This role combines customer service with inside sales and includes inbound and outbound calls, booking service appointments, following up on leads, promoting

duct cleaning , and enrolling customers in our

Comfort Club program .

Pay $22.00-$24.00 per hour

depending on experience, plus

unlimited spiffs and bonuses

with no cap.

Schedule

Monday-Friday

8:00 AM-5:00 PM

What You’ll Do

Answer inbound calls and assist customers

Convert calls into booked appointments

Make outbound calls and follow up on leads

Promote services and membership programs

Meet daily call goals and performance expectations

Maintain accurate customer records

Deliver a positive customer experience on every call

What We’re Looking For

Customer service experience required

Strong communication and computer skills

Organized, detail-oriented, and dependable

Fast learner with a positive attitude

Health insurance

401(k) with company match

Year-end profit sharing bonus program

Vacation pay

Holiday pay

Unlimited bonus opportunities

Apply today and grow your career with Tonna Mechanical.

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