Mediabistro logo
job logo

Customer Service Representative

Rogers Group Inc., Springdale, AR, United States


Job Description Rogers Group, Inc., headquartered in Nashville, is a privately held aggregate and asphalt highway construction company operating in 12 states with over 3,500 employees. RGI, established in 1908, is the largest privately held aggregate producer in the United States.

Position Customer Service Representative – Springdale, Arkansas

Job Details

Minimum Starting pay: $18/hour

Full‑time position

Schedule: Monday – Friday, with occasional Saturday required

Responsibilities

Provide friendly, professional, and thorough customer service.

Take and input customer orders using the proprietary Truck Scale system.

Dispatch trucks for delivery of materials.

Answer phones.

Assist sales staff with customer service responsibilities.

Perform other duties as directed by management.

Qualifications

High school diploma required.

Proficiency with Microsoft Office applications.

Excellent customer service skills.

Detail oriented with a high degree of accuracy and the ability to multi‑task.

Ability to work with minimal supervision.

Excellent communication skills, both oral and written.

Must be able to pass a pre‑employment drug screen.

Must provide valid I9 documentation of worker eligibility.

Benefits

Medical, Dental, Vision Insurance and Health Savings Account with annual company contribution.

Group Life and Accidental Death & Dismemberment insurance.

401(k) retirement plan with company contribution and match at one year of service.

Short‑term and Long‑term Disability coverage.

Paid holidays, including a Christmas shutdown between Christmas and New Year’s Day.

Paid vacation available after an 180‑day probationary period and accrued based on years of service.

Annual performance‑based merit increases.

Career growth and advancement opportunities.

EEO Statement Rogers Group is an Equal Opportunity Employer seeking candidates without regard to age, race, national origin, gender, disability, veteran status, gender identity, sexual orientation, or any other protected status.

It is the policy of Rogers Group, Inc. to recruit, hire, and promote individuals based on demonstrated merit and qualifications. We are committed to providing a work environment that is free from discrimination, harassment, and retaliation as protected by applicable federal, state, or local laws.

#J-18808-Ljbffr