Customer Service Representative
South Suburban Park and Recreation District, Centennial, CO, United States
Overview
Customer Service Representative Part-Time. Application Closing Deadline: Ongoing/Open. This is an ongoing recruitment process, with no specific closing date. We will be reviewing applications on a rolling basis. $15.70 - $20.20 per hour.
Responsibilities
Provide superior customer service with a polite and professional demeanor.
Receive and answer inquiries from the public by telephone, via email, or in person on a wide range of District services/programs, rates, policies and procedures.
Complete point of sale transactions, handle program registrations, group reservations, passes and collecting admissions.
Ensure that facility rules and safety standards are followed.
Support all hours of operation: morning to evening hours, weekends and holidays.
Ideal Candidate
Possess a professional and welcoming demeanor.
Have excellent communication, customer service and problem solving skills.
Have knowledge of modern office procedures, methods and general office equipment (computer, copier, fax, telephone, etc.).
Be proficient with applicable computer software applications (Word, Excel, Outlook).
Ability to perform multiple functions at once and to handle the public in a friendly and professional manner.
Provide superior customer service and handle customer complaints professionally.
Minimum Qualifications
Must be at least sixteen (16) years of age for positions at an assigned facility (Recreation Centers, Outdoor Pools, Batting Cages, ProShops, etc.).
Current certifications in AED/CPR and First Aid or the ability to obtain certifications within sixty (60) days of employment.
Spanish speaking a plus.
Any combination equivalent to: work experience involving assisting the public, general record keeping and/or handling money.
The job description above covers the main duties of this position. Please note, as a team member, there may be additional responsibilities that are required to meet ongoing needs of the department.
Benefits & Perks
FREE use of District fitness centers and swimming pools
Discounts on recreation classes and golf (applicable to employees working 14+ hours/week)
Paid sick leave
Opportunities for training and promotion from within
Flexible schedules
To view a complete listing of the District's most current benefit package, please visit http://careers.ssprd.org
About Us Our mission is to foster healthy living through stewardship of the environment, parks, trails, and open space by providing recreational services and programs. We serve residents in Bow Mar, Columbine Valley, Centennial west of I-25, Littleton, Lone Tree and Sheridan and unincorporated portions of Douglas, Jefferson and Arapahoe counties. We operate four full-service recreation centers, golf courses, outdoor pools and restaurants, two ice centers and miniature golf courses, and a BMX track, a sports dome, batting cages, an entertainment center, a hotel and a nature center. In addition, we maintain nearly 3,800 acres of developed and open space land, including 119 multi-purpose athletic fields, more than 100 parks, nearly 80 miles of trails, 60 playgrounds, 56 tennis courts, and the 880-acre South Platte Park.
Required Experience Keyword: Customer Service Representative
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Responsibilities
Provide superior customer service with a polite and professional demeanor.
Receive and answer inquiries from the public by telephone, via email, or in person on a wide range of District services/programs, rates, policies and procedures.
Complete point of sale transactions, handle program registrations, group reservations, passes and collecting admissions.
Ensure that facility rules and safety standards are followed.
Support all hours of operation: morning to evening hours, weekends and holidays.
Ideal Candidate
Possess a professional and welcoming demeanor.
Have excellent communication, customer service and problem solving skills.
Have knowledge of modern office procedures, methods and general office equipment (computer, copier, fax, telephone, etc.).
Be proficient with applicable computer software applications (Word, Excel, Outlook).
Ability to perform multiple functions at once and to handle the public in a friendly and professional manner.
Provide superior customer service and handle customer complaints professionally.
Minimum Qualifications
Must be at least sixteen (16) years of age for positions at an assigned facility (Recreation Centers, Outdoor Pools, Batting Cages, ProShops, etc.).
Current certifications in AED/CPR and First Aid or the ability to obtain certifications within sixty (60) days of employment.
Spanish speaking a plus.
Any combination equivalent to: work experience involving assisting the public, general record keeping and/or handling money.
The job description above covers the main duties of this position. Please note, as a team member, there may be additional responsibilities that are required to meet ongoing needs of the department.
Benefits & Perks
FREE use of District fitness centers and swimming pools
Discounts on recreation classes and golf (applicable to employees working 14+ hours/week)
Paid sick leave
Opportunities for training and promotion from within
Flexible schedules
To view a complete listing of the District's most current benefit package, please visit http://careers.ssprd.org
About Us Our mission is to foster healthy living through stewardship of the environment, parks, trails, and open space by providing recreational services and programs. We serve residents in Bow Mar, Columbine Valley, Centennial west of I-25, Littleton, Lone Tree and Sheridan and unincorporated portions of Douglas, Jefferson and Arapahoe counties. We operate four full-service recreation centers, golf courses, outdoor pools and restaurants, two ice centers and miniature golf courses, and a BMX track, a sports dome, batting cages, an entertainment center, a hotel and a nature center. In addition, we maintain nearly 3,800 acres of developed and open space land, including 119 multi-purpose athletic fields, more than 100 parks, nearly 80 miles of trails, 60 playgrounds, 56 tennis courts, and the 880-acre South Platte Park.
Required Experience Keyword: Customer Service Representative
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