Product Designer , (Consultant, Experience & Design)
Fearless, El Paso, TX, United States
Job Requirements
Product Designer (Consultant, Experience & Design)
Your Responsibilities In This Role
Collaborate with Product Owners, Engineers, Designers, and other team members to conceptualize and prioritize product features, user flows, and interfaces that align with customer goals, user needs, and business objectives.
Translate business, technical, and user requirements into effective design solutions, including personas, journey maps, storyboards, scenarios, and user flows.
Design wireframes, low- and high-fidelity mockups, and interactive prototypes that support intuitive, accessible, and responsive user experiences.
Conduct and synthesize user research and stakeholder insights to inform design decisions and recommend improvements to products and systems.
Communicate research findings, design concepts, prototypes, and rationale clearly to stakeholders and team members to support decision‑making.
Assess and improve product usability through rapid prototyping, usability testing, and iterative design.
Apply and maintain design systems, style guides, and component libraries to ensure consistency and scalability across products.
Work closely with engineers and technical leads to ensure designs are feasible, meet technical constraints, and are implemented according to design specifications.
Identify and communicate design and technical constraints while navigating trade‑offs to deliver effective solutions.
Provide feedback on design artifacts and support teammates in maintaining high standards for design quality and accessibility.
Collaborate with subject matter experts and cross‑functional teams to design and deliver minimum viable products (MVPs) that support new digital experiences.
PROJECT SPECIFIC SKILL AND EXPERIENCE REQUIREMENTS
5+ years of experience in UX/UI or product design delivering user‑centered digital products.
Experience working on large‑scale public sector digital services, preferably within CMS, Medicare.gov, or similar government platforms.
Experience implementing design systems across complex web platforms and collaborating with centralized design system teams.
Strong proficiency in Figma, including interface design, responsive layouts, prototyping, and documenting specifications for engineering teams.
Experience interpreting and applying style guides, component libraries, and design systems, including establishing or maintaining reusable design patterns.
Experience collaborating with cross‑functional teams including product management, engineering, and research.
Experience translating insights from quantitative and qualitative research into actionable design improvements.
Experience implementing Section 508 accessibility standards and accessibility best practices.
Experience gathering and analyzing quantitative data using tools such as Adobe Customer Journey Analytics.
Experience collecting qualitative research through user surveys and research tools such as Qualtrics.
Familiarity with Drupal (frontend or backend environments).
Experience working with Storybook or similar tools for documenting and developing UI components.
Experience working in Agile environments, including familiarity with tools such as Jira and Confluence.
Experience working with government clients or organizations with complex stakeholder and policy‑driven environments.
Ability to obtain and maintain public trust clearance.
Bachelor’s degree or higher.
Fearless Skills And Competencies
Analytical Thinking: Ability to observe, interpret information, break down complex problems, identify patterns, and draw logical conclusions to develop effective solutions.
Synthetic Thinking: Ability to combine different ideas and information to create integrated, meaningful solutions.
Adaptability: Comfort with change, flexibility in shifting demands, and resilience to setbacks.
Ownership & Accountability: Committed to taking responsibility for outcomes, ensuring commitments are met with a focus on service delivery.
Consultative Advising: Identifies and articulates client challenges, scopes projects, and aligns recommendations to business goals.
Communicating with Influence: Capable of crafting and delivering clear, persuasive messages that integrate data insights and structured narratives.
Environmental Awareness: Maintains awareness of external dynamics, regulatory trends, and contract requirements that influence service delivery.
Physical Requirements
Ability to sit for extended periods while working on a computer or during meetings.
Must be able to travel occasionally to client sites or company meetings, which may involve driving or flying.
Ability to communicate effectively via phone, email, and in‑person, requiring clear speech, listening, and written communication skills.
Ability to move within an office environment, including reaching for files, using office equipment, and occasional light lifting (up to 10 pounds).
Benefits
Flexible, life‑friendly schedules.
100% coverage for medical HSA plan + HSA contributions.
Dental & vision covered 100% for you and dependents.
Competitive premiums for HMO/PPO and dependent coverage.
401(k) with 4% match & immediate vesting.
Paid parental leave and 12 weeks paid FMLA.
Generous PTO, 11 federal holidays, a birthday holiday, and sick leave.
Up to 15 days for jury duty and bereavement leave.
Education, wellness, and tech allowances.
Referral bonus: $6K–$12K per successful referral.
Pet insurance & discount plans.
Employee assistance program (EAP).
Legal support, life insurance, disability coverage.
Performance‑based bonuses aligned with company and individual performance.
We’re proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Reasonable Accommodations Fearless is committed to providing reasonable accommodations for applicants and candidates with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please contact the Human Resources Department at hr@fearless.tech.
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Your Responsibilities In This Role
Collaborate with Product Owners, Engineers, Designers, and other team members to conceptualize and prioritize product features, user flows, and interfaces that align with customer goals, user needs, and business objectives.
Translate business, technical, and user requirements into effective design solutions, including personas, journey maps, storyboards, scenarios, and user flows.
Design wireframes, low- and high-fidelity mockups, and interactive prototypes that support intuitive, accessible, and responsive user experiences.
Conduct and synthesize user research and stakeholder insights to inform design decisions and recommend improvements to products and systems.
Communicate research findings, design concepts, prototypes, and rationale clearly to stakeholders and team members to support decision‑making.
Assess and improve product usability through rapid prototyping, usability testing, and iterative design.
Apply and maintain design systems, style guides, and component libraries to ensure consistency and scalability across products.
Work closely with engineers and technical leads to ensure designs are feasible, meet technical constraints, and are implemented according to design specifications.
Identify and communicate design and technical constraints while navigating trade‑offs to deliver effective solutions.
Provide feedback on design artifacts and support teammates in maintaining high standards for design quality and accessibility.
Collaborate with subject matter experts and cross‑functional teams to design and deliver minimum viable products (MVPs) that support new digital experiences.
PROJECT SPECIFIC SKILL AND EXPERIENCE REQUIREMENTS
5+ years of experience in UX/UI or product design delivering user‑centered digital products.
Experience working on large‑scale public sector digital services, preferably within CMS, Medicare.gov, or similar government platforms.
Experience implementing design systems across complex web platforms and collaborating with centralized design system teams.
Strong proficiency in Figma, including interface design, responsive layouts, prototyping, and documenting specifications for engineering teams.
Experience interpreting and applying style guides, component libraries, and design systems, including establishing or maintaining reusable design patterns.
Experience collaborating with cross‑functional teams including product management, engineering, and research.
Experience translating insights from quantitative and qualitative research into actionable design improvements.
Experience implementing Section 508 accessibility standards and accessibility best practices.
Experience gathering and analyzing quantitative data using tools such as Adobe Customer Journey Analytics.
Experience collecting qualitative research through user surveys and research tools such as Qualtrics.
Familiarity with Drupal (frontend or backend environments).
Experience working with Storybook or similar tools for documenting and developing UI components.
Experience working in Agile environments, including familiarity with tools such as Jira and Confluence.
Experience working with government clients or organizations with complex stakeholder and policy‑driven environments.
Ability to obtain and maintain public trust clearance.
Bachelor’s degree or higher.
Fearless Skills And Competencies
Analytical Thinking: Ability to observe, interpret information, break down complex problems, identify patterns, and draw logical conclusions to develop effective solutions.
Synthetic Thinking: Ability to combine different ideas and information to create integrated, meaningful solutions.
Adaptability: Comfort with change, flexibility in shifting demands, and resilience to setbacks.
Ownership & Accountability: Committed to taking responsibility for outcomes, ensuring commitments are met with a focus on service delivery.
Consultative Advising: Identifies and articulates client challenges, scopes projects, and aligns recommendations to business goals.
Communicating with Influence: Capable of crafting and delivering clear, persuasive messages that integrate data insights and structured narratives.
Environmental Awareness: Maintains awareness of external dynamics, regulatory trends, and contract requirements that influence service delivery.
Physical Requirements
Ability to sit for extended periods while working on a computer or during meetings.
Must be able to travel occasionally to client sites or company meetings, which may involve driving or flying.
Ability to communicate effectively via phone, email, and in‑person, requiring clear speech, listening, and written communication skills.
Ability to move within an office environment, including reaching for files, using office equipment, and occasional light lifting (up to 10 pounds).
Benefits
Flexible, life‑friendly schedules.
100% coverage for medical HSA plan + HSA contributions.
Dental & vision covered 100% for you and dependents.
Competitive premiums for HMO/PPO and dependent coverage.
401(k) with 4% match & immediate vesting.
Paid parental leave and 12 weeks paid FMLA.
Generous PTO, 11 federal holidays, a birthday holiday, and sick leave.
Up to 15 days for jury duty and bereavement leave.
Education, wellness, and tech allowances.
Referral bonus: $6K–$12K per successful referral.
Pet insurance & discount plans.
Employee assistance program (EAP).
Legal support, life insurance, disability coverage.
Performance‑based bonuses aligned with company and individual performance.
We’re proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Reasonable Accommodations Fearless is committed to providing reasonable accommodations for applicants and candidates with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please contact the Human Resources Department at hr@fearless.tech.
#J-18808-Ljbffr