Intake Specialist for Law firm
Buchanan Williams & O'Brien, P.C., Joplin, MO, United States
Buchanan, Williams & O’Brien, P.C. is a personal injury law firm serving individuals and families statewide. The firm specializes in representing clients in serious injury, car accident, and wrongful death cases. As seasoned Missouri trial attorneys, we are dedicated to protecting the rights of those impacted by negligence. Our proactive and client-centered approach has built a reputation for achieving meaningful outcomes.
Role Description This is a full-time, on-site role for an Intake Specialist located in St. Louis, MO. The Intake Specialist will handle the initial interactions with potential clients, gather essential information, and guide them through the intake process. Responsibilities include maintaining effective communication, ensuring a positive client experience, answering inquiries, collecting important case details, and performing other related administrative tasks to support the legal team.
Qualifications
Strong Communication and Interpersonal Skills to engage effectively with potential clients
Experience in Client Intake and excellent Customer Service abilities
Knowledge of Insurance processes and related terminology
Organizational and time management skills to handle multiple tasks efficiently
Ability to maintain confidentiality and professionalism in all interactions
Experience in a law firm or legal environment is a plus
Proficiency in using computer systems and office software
#J-18808-Ljbffr
Role Description This is a full-time, on-site role for an Intake Specialist located in St. Louis, MO. The Intake Specialist will handle the initial interactions with potential clients, gather essential information, and guide them through the intake process. Responsibilities include maintaining effective communication, ensuring a positive client experience, answering inquiries, collecting important case details, and performing other related administrative tasks to support the legal team.
Qualifications
Strong Communication and Interpersonal Skills to engage effectively with potential clients
Experience in Client Intake and excellent Customer Service abilities
Knowledge of Insurance processes and related terminology
Organizational and time management skills to handle multiple tasks efficiently
Ability to maintain confidentiality and professionalism in all interactions
Experience in a law firm or legal environment is a plus
Proficiency in using computer systems and office software
#J-18808-Ljbffr