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Director of IT Service Design & Digital Workflows (Hybrid)

Massachusetts Executive Office of Health and Human Services, Wakefield, MA, United States


A governmental office in Wakefield, MA is seeking a Director of IT Service Design. This role focuses on creating automated service delivery processes for enterprise IT services across various programs. The ideal candidate will have significant experience in IT management and process architecture, with a strong background in digital automation. This position follows a hybrid work model and offers a chance to drive efficiency in service delivery across a large organization. #J-18808-Ljbffr