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Collections Specialist

Manpower Group (USA), Janesville, WI, United States


Collections Specialist Job Title: Collections Specialist

Location: Janesville, WI

Pay Range: $44,000 - $55,000

Shift: Monday‑Friday 1st Shift

Reference Number: 5834903

Published Date: 04/14/2026

Job Type: Permanent

Industry: Administration and Support

Hours: Full Time

About the Role Our client, a leader in the distribution and wholesale industry, is seeking a dedicated Collections Specialist to join their team. As a Collections Specialist, you will be an integral part of the finance department supporting the Accounts Receivable team. The ideal candidate will demonstrate excellent communication skills, attention to detail, and a proactive approach to problem‑solving.

Responsibilities

Manage and monitor an assigned portfolio of dealer and customer accounts to ensure timely collections

Execute high‑volume outbound collection calls and written communications to recover outstanding balances

Handle high‑volume inbound calls related to accounts receivable inquiries

Negotiate payment arrangements in line with company credit policies and risk management

Review aging reports and prioritize collection efforts to reduce delinquencies and bad debt exposure

Requirements

High school diploma or equivalent required

4‑6 years of B2B collections experience preferred, especially in distribution, wholesale, or dealer‑based environments

Knowledge of billing and collections procedures and laws

Proficiency in Microsoft Office and ERP systems

Strong negotiation, organization, and communication skills

Benefits

Opportunity to work in a dynamic and supportive team environment

Chance to develop your skills in a growing industry

Access to ongoing training and professional development

Supportive work culture that values diversity and inclusion

Potential for career advancement within the organization

Post‑Waiting‑Period Benefits

Medical and Prescription Drug Plans

Dental Plan

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch to discuss this opportunity.

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