Senior Product Evaluation Specialist
Bridgestone Americas, California, MO, United States
Company Overview
Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a “Bridgestone West” strategic region. This region services the strategic business needs of teams across the Americas, Europe, Middle East and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, globally headquartered in Japan. Bridgestone and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and industries. Job Category
Quality Position Summary
The Senior Product Evaluation Specialist position is accountable through self and/or team for delivery of tactical business targets; has frequent interaction with management and peers at the same level; assists in training/developing peers at lower levels; adapts style and uses persuasion in delivering messages; develops recommendations to sell ideas or services; and frequently advises others on complex matters. This position also provides pre‑sales technical expertise, installs, and demonstrates the organization's products at customer sites, collaborates with sales teams to develop and recommend products and services to meet customers’ requirements, and maintains up‑to‑date and comprehensive knowledge of the organization's and competitors' products and/or services. Pay Range
$82,700.00 - $128,200.00 Responsibilities
Assisting in identifying, securing, and developing fleet partners for commercial evaluations. Managing the logistics of materials procurement, tire building, and mounting between Bandag manufacturing, Bridgestone Customer Support, Bandag Dealers, and fleet development partners to assure accurate test configurations are maintained. Participating in surveys – coordinating and participating in surveys for information on current product performance and usage in the field; coordinating and collecting tires for regional tire surveys. Determining and confirming product performance in the field for product development purposes; investigating and initiating new product requests based on field evaluation and market awareness. Recognizing tire conditions, manufacturing anomalies, and analyzing tires removed from service to determine removal condition and probable cause. Reviewing all invoices from Dealers & Fleets resulting from test agreements and the subsequent writing and submitting of credits. Collecting and providing information on new tires, competitive, and prototype retreads within the assigned area. Making presentations and formulating plans to present evaluation data to evaluation partners, dealers, and field sales representatives. Maintaining and continually building relationships with fleet sales and dealer alliance members. Collecting, analyzing, and reporting market trends – investigating and reporting competitor activity to regional management and Corporate Sales Engineering; analyzing market trends and recommending product line enhancements. Minimum Qualifications
Typically requires a minimum of 5 years of related experience with a bachelor’s degree; or 3 years and a master’s degree; or a PhD without experience; or equivalent work experience. Preferred Qualifications
At least 8 years of experience in tier 1 or automotive industry. Customer service experience. Experience in tire engineering and/or testing procedures. Proficiency in a second language (Spanish). What We Offer
A supportive and engaging onboarding experience to ensure a smooth transition into our team. The opportunity to develop and grow, through training and regular mentorship. Corporate Social Responsibility activities. A truly global, dynamic and challenging work environment. Agility and work/life effectiveness and your long‑term well‑being. A diverse and inclusive team. Equal Employment Opportunity Statement
Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law. Employment Eligibility
If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
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Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a “Bridgestone West” strategic region. This region services the strategic business needs of teams across the Americas, Europe, Middle East and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, globally headquartered in Japan. Bridgestone and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and industries. Job Category
Quality Position Summary
The Senior Product Evaluation Specialist position is accountable through self and/or team for delivery of tactical business targets; has frequent interaction with management and peers at the same level; assists in training/developing peers at lower levels; adapts style and uses persuasion in delivering messages; develops recommendations to sell ideas or services; and frequently advises others on complex matters. This position also provides pre‑sales technical expertise, installs, and demonstrates the organization's products at customer sites, collaborates with sales teams to develop and recommend products and services to meet customers’ requirements, and maintains up‑to‑date and comprehensive knowledge of the organization's and competitors' products and/or services. Pay Range
$82,700.00 - $128,200.00 Responsibilities
Assisting in identifying, securing, and developing fleet partners for commercial evaluations. Managing the logistics of materials procurement, tire building, and mounting between Bandag manufacturing, Bridgestone Customer Support, Bandag Dealers, and fleet development partners to assure accurate test configurations are maintained. Participating in surveys – coordinating and participating in surveys for information on current product performance and usage in the field; coordinating and collecting tires for regional tire surveys. Determining and confirming product performance in the field for product development purposes; investigating and initiating new product requests based on field evaluation and market awareness. Recognizing tire conditions, manufacturing anomalies, and analyzing tires removed from service to determine removal condition and probable cause. Reviewing all invoices from Dealers & Fleets resulting from test agreements and the subsequent writing and submitting of credits. Collecting and providing information on new tires, competitive, and prototype retreads within the assigned area. Making presentations and formulating plans to present evaluation data to evaluation partners, dealers, and field sales representatives. Maintaining and continually building relationships with fleet sales and dealer alliance members. Collecting, analyzing, and reporting market trends – investigating and reporting competitor activity to regional management and Corporate Sales Engineering; analyzing market trends and recommending product line enhancements. Minimum Qualifications
Typically requires a minimum of 5 years of related experience with a bachelor’s degree; or 3 years and a master’s degree; or a PhD without experience; or equivalent work experience. Preferred Qualifications
At least 8 years of experience in tier 1 or automotive industry. Customer service experience. Experience in tire engineering and/or testing procedures. Proficiency in a second language (Spanish). What We Offer
A supportive and engaging onboarding experience to ensure a smooth transition into our team. The opportunity to develop and grow, through training and regular mentorship. Corporate Social Responsibility activities. A truly global, dynamic and challenging work environment. Agility and work/life effectiveness and your long‑term well‑being. A diverse and inclusive team. Equal Employment Opportunity Statement
Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law. Employment Eligibility
If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
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