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Protective Services Assistant Director

Old Colony YMCA, Brockton, MA, United States


OCES Protective Service Dept is expanding to 11 more towns including Quincy, Braintree, Weymouth, etc.

OCES supports older adults and individuals with disabilities by providing vital information and coordination of services. By promoting healthy, safe lives for our consumers, we hope to allow them to stay as active and engaged in their own communities for as long as possible.

We are seeking a Protective Services Assistant Director to plan, organize, manage, and evaluate Protective Services operations and assigned staff.

What You’ll Do

Assure compliance with Massachusetts Executive Office of Aging and Independence (AGE) regulations and Program Instructions

Contribute to the development and implementation of procedures, standards, and guidelines for program/department operations

Provide direct supervision to the Protective Services Program Managers

Ensure program integrity and regulatory compliance

Assist and implement quality assurance systems including case reviews and other designation requirements

Participate in the planning and execution of comprehensive staff development and training programs

Advise and consult with other management staff from various disciplines on a regular basis

Represent OCES at external meetings and participate in public outreach/education activities and events

Support recruitment, onboarding training and performance evaluation processes

Provide coaching, consultation and guidance on complex or high-risk cases

Ensure adherence to documentation standards

Serve as primary liaison for the District Attorney’s office, the health care system, and legal partners

Other duties as assigned

What You’ll Bring

Bachelor’s degree in social work or related field, Master’s preferred

Current Social Work License (Advanced License preferred)

Five years’ experience in a human services environment

Four years in a protective services supervisory capacity

Three to five years in a senior leadership role

Excellent clinical crisis‑management skills

Excellent interpersonal and conflict‑resolution skills

What You’ll Get

The ability to work with an enthusiastic team of like‑minded individuals

Opportunity to develop professionally in your chosen career

Great work/life balance: 35‑hour work week with some flexibility; standard M‑F work week; hybrid work environment (home, office, and home visits)

Exceptional benefits: generous paid time off policies; company‑paid LTD and life insurances; 401(k) plan

OCES is an open, welcoming organization that respects our diversity. We encourage all qualified people to apply!

Our mission: Through the talents of an experienced and diverse workforce, OCES supports the independence and dignity of older adults and individuals with disabilities by providing essential information and services that promote healthy, safe living which positively impacts our community.

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